Role Description
Are you a compassionate, self-motivated registered nurse with top-notch critical thinking and clinical skills? Seeking a challenging yet remote registered nurse position that keeps your abilities sharp? Imagine a fast-paced role engaging with patients through innovative channels, all from the comfort of your home. Join us in an organization poised for unprecedented growth, offering work-from-home options. With excellent coaching and support, you'll be part of a collaborative team of RNs across the country. If you're ready to contribute to a dynamic healthcare environment, apply now and shape the future of healthcare from the convenience of your home.
Responsibilities
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The Care Advisor is a licensed Registered Nurse reporting to the Clinical Services team.
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Provides quality driven telephonic clinical assessments, health education, and utilization management services to a diverse population of callers/patients/members.
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Provides triage assessments to individuals or defined patient populations using telecommunications, in accordance with computer-based algorithms, protocols, and guidelines.
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Uses critical thinking, essential multitasking skills, and effective communication.
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Uses clinical knowledge to assess, disposition, make recommendations for care, provide education and health information.
Essential Duties and Responsibilities
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Using the Nursing Process, provides nursing assessments within the standards outlined in the state Nurse Practice Act.
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Provides assessments to individuals or defined patient populations using telecommunications in accordance with computer-based algorithms, protocols, and guidelines.
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Adheres to nursing standards, company policies, and shared principles when providing clinical assessments and health education.
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Identifies patient care needs, risk and safety issues, educational opportunities, and appropriate health care referrals.
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Processes calls based on Quality Management guidelines.
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Demonstrates compliance with all productβs specific performance metrics.
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Regular, reliable attendance and timeliness.
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Must work 4 weekend shifts per month - either in every Saturday schedule or every other weekend.
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Other duties as assigned.
Qualifications
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Current, unrestricted, RN licensure in a compact state which is your state of residence.
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Must reside in a compact state and maintain a compact multistate license.
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Current home state RN license in good standing.
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Minimum of an associate degree from a two-year college or technical school or Diploma Nursing Program; BSN preferred.
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CEU subscription provided at hire - RNs required to maintain mandatory number of credits per year to maintain all assigned license.
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RN must attend training 100% of hours and must pass intra-training testing components.
Experience
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Minimum 3 years of Registered Nurse clinical experience.
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Experience in ER, adult and pediatric care, Medical/Surgical, Home Health and Hospice or other acute areas preferred.
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Telephone triage experience and understanding of health benefit plans and the insurance industry are helpful, but not required.
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Bilingual skills are a plus.
Functional/Technical Knowledge, Skills and Abilities Required
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Ability to apply clinical knowledge to effectively meet clinical business standards.
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Fully competent in product delivery and business requirements.
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Ability to run multiple computer programs at the same time.
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Identify opportunities for improvement and recommend workable solutions.
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Exercises judgement within defined practices and procedures to determine appropriate action.
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Ability to determine when to escalate issues appropriately and in a timely manner.
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Builds rapport with members and effectively influences member behavior.
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Comprehensive communication (listening, reflection, and clarification) skills.
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Manages time effectively.
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Must currently reside and have a Multi-State (compact) unrestricted RN license in specified states.
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Ability to become licensed in additional states as required.
Compensation & Benefits
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The salary range for the Registered Nurse role is $34.00 per hour.
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Health, dental, and vision insurance.
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A 401(k) plan with company match.
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Paid time off (PTO) and holidays.
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Flexible spending accounts (FSAs).
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Employee wellness programs.
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Career development opportunities.
Additional Information
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Completion of assessments may be required before an applicant can move forward.
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Carenet Health is an Equal Opportunity Employer.
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We celebrate diversity and are committed to creating an inclusive environment for all employees.
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All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
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We are not accepting resumes for this position from external staffing agencies or recruiters.