Role Description
The Registered Nurse (RN) – Enhanced Care Management (ECM) will join Zócalo Health during a period of rapid growth and increasing operational complexity. This role exists to help scale and execute a community-oriented primary care model that delivers measurable outcomes for high-need members and health plan partners.
As part of a fast-growing team, you will be responsible for:
-
Providing clinical oversight and guidance to CHWs and BHCMs, including escalation support for complex and high-risk patients
-
Leading clinical case reviews, identifying gaps in care and ensuring care plans are clinically appropriate and aligned with health plan requirements
-
Supporting care coordination across medical, behavioral health, and social needs, including collaboration with external providers and hospitals
-
Conducting and documenting medication reconciliation, particularly following transitions of care
-
Supporting transitions of care (TOC), including post-discharge follow-up and readmission risk mitigation
-
Ensuring documentation is accurate, structured, and compliant with health plan standards and audit expectations
-
Partnering with care teams to address social determinants of health, including LTSS coordination and social risk integration into care plans
-
Identifying gaps in care, supporting care team decision-making, and driving continuous improvement in care delivery and patient outcomes
Qualifications
-
Active Registered Nurse (RN) license in California
-
3+ years of clinical nursing experience
-
Experience in care management, population health, or community-based care
-
Bilingual (Spanish)
-
Experience working with Medicaid or underserved populations
Requirements
-
Experience with Medi-Cal managed care plans
-
Familiarity with CalAIM Enhanced Care Management (ECM) programs
-
Experience addressing social determinants of health and community-based care models
Benefits
-
Competitive salary
-
Equity compensation package
-
Comprehensive benefits including medical, dental, and vision
-
401k
-
Generous PTO policy (up to 15 days per year for FT employees)
-
Flexible PTO policy - take the time you need to recharge
-
$1,000 home office stipend
-
We provide the equipment needed for this role.
-
Opportunity for rapid career progression with plenty of room for personal growth.