[Hiring] Provider Network Specialist @Private Health Management

Role Description

As a Provider Network Specialist at PHM, you will play a critical role in expanding and strengthening the network of healthcare providers that enable our clients to access exceptional medical care. This role directly supports PHM’s mission to bring clarity and confidence to complex medical decisions.

• Research, evaluate, and recommend top-tier providers.
• Help evolve the systems and processes that support PHM’s proprietary provider intelligence.
• Contribute ideas and execution that improve efficiency, accuracy, and access across the organization.

What You’ll Accomplish

• Build and maintain PHM’s proprietary database of elite healthcare providers, ensuring depth, accuracy, and clinical relevance.
• Expand PHM’s provider network through thoughtful research, evaluation, and relationship development.
• Support the implementation of technology-enabled processes that streamline provider management, insurance verification, and patient access.
• Conduct thorough reviews of provider credentials and healthcare programs using PHM’s gold-standard evaluation criteria.
• Partner closely with clinical, research, and operations teams to translate provider insights into actionable recommendations that impact client outcomes.

How You’ll Spend Your Days

• Proactively researching and identifying high-quality providers across a range of medical specialties.
• Evaluating providers and programs in collaboration with clinical and research partners.
• Using and improving internal tools and workflows to enhance provider data quality and operational efficiency.
• Supporting cross-functional teams by ensuring provider intelligence is accessible, accurate, and actionable.
• Contributing ideas and process improvements as PHM continues to evolve and scale.

Qualifications

• Availability to work Pacific Time Zone (PST) or Mountain Time Zone (MST) business hours required.
• Excellent collaboration and communication skills.
• A solutions-oriented mindset with the ability to navigate ambiguity and solve complex problems.
• A strong affinity for technology and process optimization.
• A self-starter approach with strong research and analytical skills.
• Exceptional attention to detail and organizational skills.
• Prior provider-facing healthcare experience and/or a degree in a healthcare-related field strongly preferred.
• Experience conducting or administering academic and/or clinical research strongly preferred.
• Prior customer service, concierge, or client-relations experience is a plus.

Compensation

The target hourly rate for this non-exempt position is $26.00–$28.85 per hour. This hourly rate is part of a total compensation package that includes health, dental, and vision benefits; 401(k) with match; paid time off; PHM for PHM (our services for you and your dependents); and other benefits.

Location

This is a remote role requiring that you live in and physically perform all work in the United States.

Next steps

Private Health Management is a remote company with employees across the United States. If your application is selected for interviews, you’ll hear from a member of our recruiting team to schedule next steps.