[Hiring] Professional Services Veterinarian @Antech

Role Description

As a Professional Services Veterinarian (PSV) at Antech Diagnostics, you will play a vital role in providing expert veterinary support and guidance to our customers and colleagues. You will serve as a trusted resource for both internal and external stakeholders, ensuring the highest standards of animal health and diagnostics quality. This role demands a strong background in veterinary medicine, exceptional communication skills, and a commitment to advancing animal health.

You will cover Colorado, Phoenix, Arizona, Washington DC, and Durham, North Carolina, and potentially surrounding areas of these places.

Antech PSVs accelerate adoption and utilization of veterinary diagnostics by:

• Supporting sales representatives in their assigned regions to meet the goals set by their respective managers.
• Being an expert consultant to sales professionals, veterinarians in practice, and veterinary technicians.
• Creating and delivering continuing education (CE) to improve customer experience, supporting the belief that when veterinarians understand the benefits of our diagnostic portfolio, they will use our offerings more and reach better medical outcomes.

Furthermore, PSVs encourage broader growth of Mars Science and Diagnostics by:

• Supporting Training and Development of Sales Professionals on veterinary diagnostics.
• Relaying insights from the field (‘voice of customer’) to the relevant product managers, enabling better New Product Development and refinement of on-market products.
• Making a Better World for Pets™ by expanding veterinary care through diagnostics.

Essential Duties and Responsibilities

• A new PSV must quickly become knowledgeable in veterinary diagnostics.
• The PSV is the first-line technical consultant for their region’s sales professionals, supported by further technical expertise from Medical Consulting, Clinical Pathology, Quality Assurance, Clinical Education, R&D, and more.
• The PSV must know when and who to ask for additional information and ensure that representations they make are supported by research.
• The PSV must be able to identify and surface clinical studies that need to be conducted to support growth in the market.
• A PSV is expected to be proficient in teaching learners, including veterinarians, veterinary technicians, and sales professionals.
• A PSV must be able to elevate medical knowledge through formal and informal training opportunities.
• A PSV must have a sales aptitude, with a desire to acquire new business for their region and increase utilization in existing customers.
• A PSV must be sensitive to the unfulfilled medical needs of our customers and be able to accurately represent those to the relevant Antech product managers.
• As well as clinical acumen, the successful PSV will apply commercial considerations to prioritize their activities.
• A successful PSV will have a service mindset, aiming to create customer value, loyalty, and trust.

Typical activities include:

• Providing CE including, but not limited to, small group presentations, webinars, and conference presentations.
• Participating in regional business meetings.
• Providing medical and technical advice on in-house diagnostics, reference laboratory diagnostics, and diagnostic imaging, including managing customer questions and addressing product concerns.
• Providing support to Antech sales training and marketing departments, creating written materials, presentations, and conducting training sessions as appropriate.

Education and Experience

• Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent.
• At least two years’ experience in clinical practice. Past clinical work with companion animals (dogs, cats, and/or horses) highly desired.

Knowledge, Skills and Abilities

• Strong verbal and written communication skills.
• Strong diplomacy and adaptability attributes.
• Must possess strong logic and reasoning skills.
• Must have the ability to plan for, prioritize, and execute multiple recurring and ad hoc tasks.
• Strong analytical skills with extreme attention to detail.
• Must have the ability to work well under time constraints.
• Must have the ability to take own initiative and work independently.
• Must be able to communicate effectively and tactfully with all levels of personnel, in person, in web-meetings, and on the phone.
• Must have a flexible and adaptable attitude to cope with a fast-changing and complex environment.
• Ability to execute strategies in a complex, multi-faceted environment.
• Works on problems of diverse scope.
• Must be able to maintain confidentiality and use confidential information appropriately.
• Must be able to organize and schedule work effectively and adapt to changing priorities.
• Proficiency with Microsoft Office Products including Outlook, Word, Excel, PowerPoint, and strong typing ability.

Travel

• Percent of time: up to 85%.

Benefits

• Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates.
• Benefits eligibility is based on employment status.
• Paid Time Off & Holidays.
• Medical, Dental, Vision (Multiple Plans Available).
• Basic Life (Company Paid) & Supplemental Life.
• Short and Long Term Disability (Company Paid).
• Flexible Spending Accounts/Health Savings Accounts.
• Paid Parental Leave.
• 401(k) with company match.
• Tuition/Continuing Education Reimbursement.
• Life Assistance Program.
• Pet Care Discounts.