Role Description
As a Medical Business Specialist (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.
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Obtain/verify all required patient and insurance information and enter the information into the registration system accurately.
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Schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures.
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Set the tone for the visit by greeting patients professionally in person and over the telephone.
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Respond effectively to patients and their families.
Qualifications
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High school graduate or GED. Associate Degree Preferred.
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A minimum of two (2) yearsβ experience as a Medical Practice Business Associate or working in a similar healthcare role.
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Proficient in typing, Windows, and experience with multiple computer systems.
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For Associate level:
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High school graduate or GED.
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6 months to 1 year Customer Service experience required, usually achieved by previously working with the public with minimal supervision.
Requirements
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This is a PRN position - Must reside in the state of Michigan.
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Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella, and Varicella.
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MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.
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Shift: Day Shift.
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Status: PRN.
Benefits
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Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
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Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
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Free wellness platform for you and your family, plus personalized support for personal or family challenges.
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Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings.