Role Description
Pre-certs all surgeries prior to day of surgery and follows up with insurance companies if diagnosis or procedures changed. Must be familiar with ICD-9 and CPT code books.
Qualifications
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High School Diploma or GED
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Successful completion of a course in Medical Terminology
Requirements
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Minimum of one year experience in a Medical Office
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Computer Experience
Typical Physical Demands
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Work may require sitting for long periods of time
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Stooping, bending, and stretching for files and supplies
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Occasionally lifting files or paper weighing up to 30 pounds
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Requires manual dexterity sufficient to operate a keyboard, type, operate a calculator, telephone, copier, and other office equipment
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Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts
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Necessary to view and type on computer screens for long periods
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Work in an environment which can be very stressful
Typical Working Conditions
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Work is performed in an office environment
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Involves frequent contact with staff, patients, insurance company representatives, and the public
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Work may be stressful at times
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Contact may involve dealing with angry or upset people
Duties
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Reviews patientsโ medical records
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Works with medical and other staff in coordinating medical information and patient charts
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Responsible for pre-certing all surgeries, if required by ICD-9 code with the appropriate insurance company
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Follows-up with insurance companies ensuring that coverage is in effect
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Documents all actions and maintains permanent record in patientsโ chart
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Answers patient questions and inquiries regarding the precert status of their surgeries
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Maintains strict confidentiality of sensitive information
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Performs related work as required
Performance Requirements
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Knowledge of medical terminology
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Knowledge of grammar, spelling, and punctuation to type correspondence
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Knowledge of insurance industry
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Skill in operating a computer and photocopy machine
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Ability to read, understand, and follow oral and written instruction
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Ability to maintain confidentiality of sensitive information
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Ability to sort and file materials correctly by alphabetic or numeric systems
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Ability to speak clearly and concisely
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Ability to establish and maintain effective working relationships with patients, employees, and the public
Certificate/License
Alternative to Minimum Qualifications
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Additional appropriate education may be substituted for experience