[Hiring] Population Health Nurse Coach @LanguageLine Solutions

Role Description

At Health Advocate, Population Health is not a checklist—it’s a catalyst for transformation. We’re seeking a Population Health Nurse Coach—an RN with health coaching certification or demonstrated experience applying coaching methodologies in practice—who knows how to turn clinical expertise into meaningful, sustainable behavior change—especially in members navigating behavioral health challenges such as stress, anxiety, depression, and low engagement.

This role requires a deep understanding of the connection between mental, emotional, and physical health—and the ability to coach through resistance, ambivalence, and behavior patterns that impact outcomes. Reporting into Clinical Leadership, you’ll manage a panel of members with complex chronic and behavioral health conditions—guiding them toward sustainable health improvements while reducing risk, utilization, and gaps in care.

If you’re energized by coaching, behavior change, and helping people take ownership of their health—we want to meet you.

Qualifications

• BSN or RN degree from an accredited college or university
• 3–5+ years of experience in chronic condition management and/or health coaching
• Current or in-progress Health Coach Certification
• Direct experience coaching individuals with mental health conditions

Requirements

• Your primary accountability is to improve member health outcomes by driving engagement, behavior change, and self-management across a diverse population.
• You will support members with complex medical and behavioral health needs, requiring a compassionate, proactive, and outcomes-driven approach.
• Many members you support will not struggle with knowledge—but with follow-through. Your role is to identify and address the behavioral and emotional barriers driving that gap.

What You’ll Do: Your Roadmap to Impact

• Member Coaching & Behavior Change
  • Deliver high-impact telephonic and virtual coaching sessions using motivational interviewing and evidence-based strategies.
  • Help members translate clinical recommendations into realistic, sustainable daily actions.
  • Navigate behavioral health dynamics such as anxiety, avoidance, low motivation, and emotional overwhelm that directly impact follow-through.
  • Support lifestyle changes related to chronic conditions, mental health, and overall wellness.
• Clinical Assessment & Care Planning
  • Conduct comprehensive assessments across physical health, behavioral health, and social determinants.
  • Develop personalized, goal-driven care plans aligned to each member’s needs and readiness for change.
  • Continuously evaluate and adjust care plans based on progress, setbacks, and evolving conditions.
• Care Coordination & Advocacy
  • Coordinate care across providers, behavioral health specialists, and community resources.
  • Help members navigate healthcare systems, benefits, and available services.
  • Advocate for members to ensure they receive appropriate, timely, and effective care.
• Proactive Monitoring & Risk Management
  • Maintain consistent follow-up to monitor progress and reinforce accountability.
  • Identify early warning signs of deterioration or disengagement and intervene quickly.
  • Provide support following hospitalizations, ER visits, or critical health events.
• Education & Empowerment
  • Simplify complex medical information into clear, actionable guidance.
  • Equip members with tools, resources, and confidence to manage their health independently.
  • Engage caregivers and support systems to strengthen long-term success.
• Outcomes Tracking & Documentation
  • Accurately document all interactions, care plans, and outcomes in compliance with regulatory standards.
  • Track key metrics including engagement, adherence, and health outcomes.
  • Use data insights to continuously improve coaching effectiveness and program impact.

Benefits

• Pay: $40 per hour
• This is a fully remote role requiring a HIPAA-compliant home workspace.
• Work is primarily sedentary with prolonged computer and phone use.
• Requires sustained focus, active listening, and continuous communication throughout the day.
• Ability to manage multiple members, priorities, and documentation requirements in a fast-paced environment.

Company Description

Health Advocate is the nation’s leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being.