[Hiring] PHONE TRIAGE RN- ACCESS SERVICES @Froedtert

Role Description

Responsible for triaging incoming calls to the Froedtert & Medical College of Wisconsin (F&MCW) After Hours Answering Service from patients, caregivers, or other health care providers. The Triage RN assesses the patient's needs and provides appropriate clinical options through the guidance of the triage protocols, which may include:

• Education regarding immediate care advice
• Preventative behavior

Patient calls to the After Hours Answering Service are documented using a telephone encounter in Epic, the electronic medical record.

Qualifications

• A minimum of five years of clinical experience in acute or ambulatory care is required.
• Seven or more years of clinical experience in acute or ambulatory care is preferred.
• Professional knowledge of nursing theory and practice at a level normally acquired through completion of a minimum of two years education at an accredited School of Nursing.
• Bachelor's degree is preferred.
• Requires current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact).

Requirements

• Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.
• This job is REMOTE.
• To maintain continuity of operations, team members should reside within one hour of Woodland Prime, Menomonee Falls, WI campus, to allow for onsite reporting if remote connectivity is disrupted.
• FTE: 0.500000
• Standard Hours: 20.00
• Shift: Shift 3
• Shift Details: Every other week. Mon, Tues, Wed, Thurs & Fri from 0000-0800. Holidays as assigned.

Benefits

• Pay is expected to be between: $29.70 - $46.04 (expressed as hourly).
• Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.
• Paid time off.
• Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities.
• Academic Partnership with the Medical College of Wisconsin.
• Referral bonuses.
• Retirement plan - 403b.
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics.
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available.

Company Description

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research, and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians, and more than 45 health centers and clinics, draws patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages, and retains a diverse workforce.

We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.