[Hiring] Pharmacy Technician I @Iconma Portal

Role Description

Our Client, a Retail Pharmacy company, is looking for a Pharmacy Tech I (Prior Authorization/PBM) for their Remote location.

• This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
• Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.

Qualifications

• High-Volume Healthcare Call Center Experience
• Minimum 1 year of inbound call center experience
• Healthcare, insurance, PBM, pharmacy, medical office, or similar environment preferred
• Strong customer service and communication skills
• Pharmacy Technician Experience / Knowledge
• Pharmacy Technician experience strongly preferred
• Active Pharmacy Technician License, Certification, or Trainee License preferred

Requirements

• Computer Multitasking & Documentation Skills
• Ability to navigate multiple systems while handling calls
• Proficiency with Outlook and MS Teams required
• Strong data entry and documentation skills
• At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
• National pharmacy technician certification. Eligible for state registration, certification or licensure per state regulations.
• Advanced computer skills including word processing and spreadsheet utilization.
• Excellent customer service skills (written and verbal) a must.
• Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.

Benefits

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities