[Hiring] Pharmacy Technician @UnitedHealth Group

Role Description

The Pharmacy Technician provides operational support to the Prescription department location.

Work Schedule: 38.75 hours per week, Monday - Friday Rotating Schedule. 7:30am - 3:30pm, 8:30am – 5pm or 10:30am - 7pm.

Training Location: 5 Neponset St. Worcester, MA

If you are in Worcester, MA area, you will have the flexibility to work remotely* as you take on some tough challenges. On-site 6-week training must be in Worcester, MA.

Primary Responsibilities:

• Performs assigned duties as directed by the prescription specialist supervisor
• Interacts effectively and professionally with all location departments at Reliant Medical Group
• Interacts effectively and professionally with all patients, prescribers and payors and pharmacies related to all prescription requests
• Develops proficiencies in utilization of Epic
• Works independently and handles multiple tasks
• Greets patients over the telephone to ensure prompt service for patient needs
• Performs computer entry of prescription information including but not limited to patient search, prescriber search, drug selection, prescription interpretation, chart review, and provides accurate documentation in Epic
• Accurately reviews and processes e-prescriptions, faxed prescriptions, my-chart renewals, patient calls per Prescription Department guidelines
• Accepts customer, insurance and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices where permitted by state law
• Communicates any issues which may delay the prescription to the patient. Works directly with the prescription specialist supervisor to coordinate the resolution for the patient
• Assists with maintaining the prescription pool by keeping it up to date and while also managing open encounters and in-basket management
• Follows all asset protection and personal safety guidelines as outlined in the department Policy and Procedures
• Responsible for obtaining correct Prior Authorizations forms. Completes and processes prior authorizations for medications that are not covered by patient’s insurance

Qualifications

• High School Diploma/GED
• Active and unrestricted Pharmacy Technician license in the state of Massachusetts
• 1+ years of retail Pharmacy Technician experience

Requirements

• Prior Authorization experience
• Specialty Pharmacy Experience
• National PTCB Certification or NHA certified

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)