[Hiring] Pharmacy Technician @Forus

Role Description

As a Pharmacy Technician at Forus, you will be a critical link between our platform and the pharmacies we work with. You'll bring your operational expertise to resolve pharmacy-side issues, support our on-staff pharmacists, and help ensure patients get timely access to their medications. This is a high-touch, problem-solving role where your knowledge of pharmacy workflows, insurance adjudication, and drug information directly improves outcomes for providers and patients at scale.

This is a demanding role with real ownership. You'll operate with significant autonomy and be expected to drive issues to resolution, not just flag them. If you're low-ego, detail-oriented, and motivated by work that has a direct impact on patient care, we want to hear from you.

• Serve as a primary point of contact for pharmacy partners, resolving issues that arise around prescription processing, claims, and patient access.
• Support and collaborate with Forus staff pharmacists on complex or escalated cases.
• Maintain accurate records and documentation in accordance with state, federal, and company policies.
• Contribute to improving internal workflows, flagging recurring issues, and helping build more reliable, scalable processes over time.

Qualifications

• Active PTCB or ExCPT certification and licensure as a pharmacy technician in the state of Idaho, or eligibility to obtain licensure prior to start date.
• 2+ years of experience in a pharmacy setting, with strong familiarity with prescription workflows, third-party billing, and claims adjudication.
• Experience working with pharmacy systems and comfort navigating drug and patient databases.
• Strong written and verbal communication skills — you can explain complex pharmacy issues clearly.
• Comfort working cross-functionally with product, engineering, and clinical colleagues in a fast-moving environment.
• Prior experience as a pharmacy tech. Prior authorization support and patient access workflows is a strong plus.

Requirements

• This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying!
• We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

Benefits

• Competitive compensation with meaningful equity (for full-time employees).
• Fully covered medical, vision, and dental insurance.
• Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
• Unlimited paid time off (PTO) and 16 weeks of parental leave.
• 401K plan setup, FSA option, commuter benefits, and DashPass.
• Lunch at the office every day and Dinner at the office after 7 pm.