[Hiring] Pharmacy Supervisor @BioScript Solutions

Role Description

The Pharmacy Supervisor plays a key leadership role in overseeing pharmacy operations and ensuring the smooth workflow of daily activities. This role will manage, mentor, and support team members, working closely with the Pharmacy Manager and Assistant Pharmacy Manager to maintain high-quality service and operational efficiency. The Pharmacy Supervisor is responsible for performance management, team development, and ensuring compliance with company policies and industry regulations.

Qualifications

• High school diploma (or equivalent) required.
• Minimum 2 years of experience in a similar role within BioScript Pharmacy.
• Previous leadership or supervisory experience is an asset.
• Business acumen with a strong knowledge of operational aspects of BioScript Pharmacy.
• Strong written and oral communication skills.
• Comfortable using computers and learning various vendor software.
• Proven customer service skills with a patient-focused approach.
• Strong time management and organizational abilities.
• High attention to detail while working in a fast-paced environment.
• Ability to work independently and collaborate effectively within a team.
• Strong problem-solving, critical thinking, and decision-making skills.
• Receptivity to constructive feedback for continuous improvement.
• Results-oriented, demonstrating a bias for action.
• Initiative to identify and complete tasks independently.
• Capable of lifting and organizing boxes and inventory (up to 25 lbs, repetitive movements).
• English proficiency is required; bilingualism (French and English) may be required depending on the specific role.

Requirements

• Oversee pharmacy team members (excluding pharmacists) in their daily responsibilities.
• Conduct regular check-ins, performance evaluations, and coaching sessions with direct reports.
• Identify and address performance gaps, implementing improvement plans as needed.
• Foster a positive and productive work environment.
• Build and maintain strong relationships with team members.
• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Collaborate with other supervisors and team leads to optimize pharmacy operations.
• Support the achievement of various targets including operational KPIs/benchmarks and the pharmacy budget.
• Oversee onboarding and training of new staff.
• Provide continuous education and mentoring to enhance team skills and performance.
• Ensure all pharmacy records are accurately entered, maintained, and updated.
• Monitor adherence to safety protocols and product quality complaint procedures.
• Support relationship-building between the pharmacy and external partners.
• Identify and implement innovative solutions to improve pharmacy operations.

Benefits

• Flexible remote work options.
• Committed to fostering a culture of growth.
• Maintaining an overall above industry engagement score.
• Competitive salary, incentive program, and comprehensive benefits package.