[Hiring] Pharmacy Operations Specialist @Bask Health

Role Description

Bask is building the infrastructure powering telehealth's future—starting with an expansive, accurate, and compliant retail, speciality, and compounding pharmacy (503a & 503b) network. We're looking for a Pharmacy Operations Specialist to help ensure medication accuracy, pharmacy partner success, and operational excellence at scale. This role is ideal for a detail-obsessed, systems-driven operator who thrives at the intersection of pharmacy, compliance, and data quality—and is excited to work in a fast-paced, startup environment.

• Support Clinical and Data Accuracy
  • Ensure pharmacy-facing data for 50,000+ compounded medications is complete and accurate—including name, strength, route, dosage, ingredients, refills, NDC/product ID.
  • Identify and resolve mismatches between back-end's for pharmacy instructions.
  • Maintain and improve Bask’s internal medication taxonomy to drive consistency and scalability.
• Assist in Building the Bask Pharmacy Network
  • Support the vetting and onboarding of new pharmacy partners based on criteria like price, turnaround time, state licensure, medication offerings, and compliance.
  • Maintain partner records and ensure ongoing documentation is up-to-date.
  • Serve as a day-to-day contact for pharmacy partners, routing questions and resolving minor operational issues.
• Ensure Regulatory Alignment
  • Help track and document compliance with NABP, DEA, and state-specific pharmacy regulations.
  • Flag potential risks or regulatory gaps and collaborate with leadership on appropriate escalation paths.
  • Contribute to documentation and SOPs for internal compliance workflows.
• Monitor Quality and Risk
  • Support the rollout of error and adverse event reporting tools.
  • Log and track operational issues raised by providers, pharmacies, and telehealth clients.
  • Participate in root cause analysis and remediation efforts for any reported incidents.
• Contribute to Team and Process Development
  • Execute defined workflows and processes with precision and consistency.
  • Offer insights to improve SOPs, tooling, or partner communication workflows.
  • Collaborate closely with cross-functional teams, including product, clinical, and compliance.

Qualifications

• 2–6 years of experience in pharmacy operations, healthcare data systems, or EHR/PBM environments.
• Exposure to compounding pharmacies or telehealth (preferred but not required).
• Familiarity with pharmacy regulations (NABP, DEA, state-level rules).
• A detail-first mindset and comfort working with structured data and standardized formats.
• Experience following or maintaining SOPs and reporting systems.
• Strong communication and collaboration skills in a startup or lean team setting.
• Bonus: PharmD or clinical credentials (not required).

Benefits

• You’ll be joining a mission-driven team at the inflection point of telehealth transformation.
• If you’re passionate about pharmacy, compliance, and designing systems that save lives and make healthcare better—this is the role for you.