[Hiring] Pharmacy Assistant @Sentrex

Role Description

The Pharmacy Assistant is primarily responsible for dispensary duties including:

• Prescription entry/processing
• Shipping of medications
• Answering telephone calls
• Accounts receivables and payments
• Maintaining inventory
• Assisting in compounding where permitted by scope of practice
• Other administrative duties as required to support the pharmacy team

The Pharmacy Assistant is required to work independently under direction from the Pharmacist, as well as within a team. All roles at Sentrex will be cross-trained as permitted by scope of practice, and you may be required to help out in other areas of the pharmacy when required.

A Day in the Life (What you will do here):

• Accurate processing of prescriptions for all programs/medications, including following up on insurance billing issues with third-party payers/patient support programs.
• Provide exemplary customer service to clinic staff, nurses, and physicians primarily by phone/email.
• Adherence to all relevant guidelines including the established Standard Operating Procedures and all applicable regulatory requirements as set out by the Provincial College of Pharmacists.
• Ensure safe and appropriate storage of medications.
• Actively contribute to the ongoing review of pharmacy policies and procedures.
• Inventory management and reconciliation which includes ordering, maintaining, and organizing appropriate inventory and packaging supplies to support dispensing.
• Developing and maintaining professional relationships with health care professionals, reimbursement coordinators, private payers, and patients.
• Accurately arrange for delivery services/couriers so that prescriptions are received on-time by patients/clinics.
• Call patients to schedule refills of medications.
• Attend and participate in staff meetings.
• Assist with other duties as assigned by pharmacist and/or manager within the scope of practice of role.

Qualifications

• Post-secondary diploma from Pharmacy Assistant or Pharmacy Technician program
• Minimum of 1 year experience working in a pharmacy setting
• Proficiency with Kroll required
• Strong computer skills in Windows environments and MS Office (Excel, Word)
• Strong verbal and written communication skills in English required. Ability to communicate in other languages an asset.
• Knowledge and understanding of specialty medications along with third party billing issues an asset
• Highly organized with strong attention to detail
• Ability to self-manage time, set daily priorities and multi-task to meet various competing work deadlines
• Excellent interpersonal and leadership skills, with ability to work independently as well as within a team
• Ability to physically stand for extended periods of time, and to lift and move up to 50 pounds

Requirements

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Benefits

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program