[Hiring] Pharmacy Assistant @Sentrex Health Solutions

Role Description

The Pharmacy Assistant is primarily responsible for dispensary duties including:

• Prescription entry/processing
• Picking/packaging and shipping of medications
• Answering telephone calls
• Accounts receivables and payments
• Maintaining inventory
• Assisting in compounding where permitted by scope of practice
• Other administrative duties as required to support the pharmacy team

The Pharmacy Assistant is required to work independently under direction from the Pharmacist, as well as within a team. All roles at Sentrex will be cross-trained as permitted by scope of practice, and you may be required to help out in other areas of the pharmacy when required.

A Day in the Life (What you will do here):

• Accurate processing of prescriptions for all programs/medications, including following up on insurance billing issues with third-party payers/patient support programs.
• Provide exemplary customer service to clinic staff, nurses, and physicians primarily by phone/email.
• Label, pick and package prescriptions in accordance with Standard Operating Procedures to ensure supply to patients in a safe, efficient, and accurate manner.
• Adherence to all relevant guidelines including the established Standard Operating Procedures and all applicable regulatory requirements as set out by the Provincial College of Pharmacists.
• Ensure safe and appropriate storage of medications.
• Actively contribute to the ongoing review of pharmacy policies and procedures.
• Inventory management and reconciliation which includes ordering, maintaining, and organizing appropriate inventory and packaging supplies to support dispensing.
• Developing and maintaining professional relationships with health care professionals, reimbursement coordinators, private payers, and patients.
• Prepare medications for shipping, including packing into cold chain coolers.
• Accurately arrange for delivery services/couriers so that prescriptions are received on-time by patients/clinics.
• Call patients to schedule refills of medications.
• Attend and participate in staff meetings.
• Assist with other duties as assigned by pharmacist and/or manager within the scope of practice of role.

Qualifications

• Minimum 1–2-year experience in pharmacy setting required.
• Experience with Kroll preferred.
• Knowledge and understanding of specialty medications along with third-party billing issues is considered an asset.
• Excellent communication skills, verbal and written in English. Ability to effectively communicate in French is an asset.
• Strong computer skills in a Windows environment using MS Office (Excel, Word).
• Excellent phone etiquette and interpersonal skills.
• Highly organized with strong attention to detail.
• Proven ability to self-manage time, set priorities and multi-task to meet various competing work deadlines.
• Ability to perform all technical duties involved in the successful dispensing of medications.
• Ability to perform physical activities required of the role including the ability to lift up to 50 lbs., and standing for extended periods.
• This position requires a significant degree of self-starting and independence.

Requirements

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Benefits

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program
• The anticipated hourly rate hiring range for this role is $21.50 to $24/hr hourly.