[Hiring] Pharmacist Programmer Analyst @Premier Health

Role Description

If you’re a pharmacist who enjoys improving workflows, solving complex problems, and making a broader impact beyond direct dispensing, this Pharmacist Programmer Analyst opportunity at Premier Health offers a compelling path into the IT side of healthcare. This role is ideal for someone motivated by the chance to blend clinical pharmacy knowledge with technology, helping shape how medications, orders, dispensing logic, and pharmacy systems function across the enterprise.

• Responsible for application configuration, deployment and support, changing documentation, and educating staff on EPIC Willow (Inpatient Pharmacy) functionality.
• Anticipate business needs and think with a business owner mindset.
• Use strong system knowledge and understanding of organizational infrastructure to recommend solutions that help the enterprise achieve its goals.
• Stay current with the Epic Willow system and other relevant pharmacy applications while coordinating across multiple teams to deliver meaningful solutions.
• On-call responsibilities included.

Qualifications

• Bachelor’s degree.
• Licensure: Pharmacy license in good standing. State of Ohio preferred, but not necessary - it could also be from another state.
• Epic pharmacy product (Willow) certification highly desirable.
• Previous Epic Willow end-user experience preferred.
• Specialized knowledge of Epic Willow or relevant EMR systems, clinical applications, interfaces, and device integration.
• Ability to analyze and resolve system integration problems.
• Understanding of inpatient pharmacy, clinical, and/or business operations.
• Strong written and verbal communication skills with users, colleagues, developers, and organizational leadership.
• Excellent analytical skills.
• Ability to collaborate effectively with cross-functional work teams with minimal supervision.
• Advanced interpersonal skills to work effectively with leadership, staff, physicians, vendors, and consultants.
• Ability to communicate technical subjects clearly to non-technical customers.

Requirements

• Process and implement approved Willow or pharmacy-related change requests within established service level agreements.
• Respond to assigned system incidents and provide support to users to correct issues and help prevent recurrence.
• Configure, deploy, support, and document changes related to Epic Willow and pharmacy applications.
• Educate and inform staff on EPIC Willow (Inpatient Pharmacy) functionality.
• Work as a team member on projects ranging from simple stand-alone applications to large-scale initiatives.
• Provide back-up assistance to team members and share knowledge and education across the team.
• Research, learn, and apply Premier Health IT policies, procedures, and practices, especially around change management, incident handling, and service level agreements.
• Participate in projects as the Willow representative, including system design documentation, procedures, process flows, and data flows.
• Recommend system enhancements or replacements based on business and operational needs.
• Evaluate software and hardware products and make recommendations to improve operations or processes.
• Coordinate across multiple teams to deliver enterprise solutions.
• Participate in a 24 x 7 on-call support rotation.

Benefits

• Fully remote position with periodic travel to onsite locations as needed.
• Opportunity to grow, contribute to high-impact projects, and build expertise in one of healthcare’s most important clinical applications.
• Collaborative atmosphere with colleagues committed to quality care and continuous improvement.