[Hiring] Pediatric Triage RN @Pomelo Care

Role Description

Provide and facilitate amazing patient-centered clinical care to our pediatric patients.

We are currently hiring for the following FT shift: This position consists of three 12-hour shifts per week. Participation in weekend and holiday rotations is required.

Reporting to a Nurse Lead, your key responsibilities will include:

• Assessment of urgent pediatric concerns and proactively triaging patients to support appropriate utilization of Pomelo Care and/or emergency services. Triages may be conducted in multiple modalities including chat/SMS-based, telephone, and video visits.
• Following evidence-based clinical protocols in the assessment and triage of pediatric patients.
• Ongoing clinical and psychosocial assessment of new pediatric patients, providing reassurance and building rapport.
• Identifying and addressing barriers to care that have been identified by patients and/or the care team.
• Reducing care gaps (missed appointments, medication management, etc.) by frequent engagements with patients.
• Assessing the need for and educating patients on the equipment they will use to monitor their infants’ health remotely.
• Ongoing surveillance and timely response to abnormal diagnostic results (labs, radiology, etc.).
• Timely documentation of all care/interactions and escalating to appropriate multidisciplinary teams, as needed.
• Supporting the development of programs and product by providing user feedback.

Qualifications

• Registered Nurse, BSN prepared, current unrestricted multi-state (compact) license.
• 3+ years experience in an outpatient pediatric primary care practice, pediatric urgent care, or pediatric emergency room.
• Experience providing virtual, phone or in-person pediatric triage care.
• Flexible and agile thinker who embraces change.
• Internet-connected, able to work remotely via video, phone and text.
• Willing to travel occasionally (infrequent).
• Willing to work weekends and holidays.
• Understanding of the prevalence and role that birth inequity and structural racism plays in maternal and infant morbidity and mortality.
• Professionally engaged.

Requirements

• 2+ years of outpatient pediatric care experience (bonus).
• 1+ years of virtual or phone pediatric triage experience (bonus).
• Certification as a CLC or an IBCLC (bonus).
• Certification as a Sleep Consultant (bonus).
• Experience providing care in Spanish (bonus).

Benefits

• Comprehensive Health, Dental, and Vision coverage for employees and their families.
• High deductible Health Plans with Health Savings Account (HSA) options.
• Flexible Spending Account (FSA).
• Equity grant participation.
• 401(k) program.
• Competitive vacation policy.
• 16 weeks paid parental leave.
• Fully remote work flexibility (within the US).

Compensation

The expected base salary range offered for this role is $78,000-$83,000. This role is also eligible for equity, giving you an ownership stake in Pomelo’s mission. Actual compensation may vary based on relevant experience, skills, competencies, and certifications.