[Hiring] Patient Engagement Specialist @Aviary
Patient Engagement Specialist @Aviary
Medical
Salary usd 20 - 22 per..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type part-time
Posted Today

[Hiring] Patient Engagement Specialist @Aviary

Today - Aviary is hiring a remote Patient Engagement Specialist. πŸ’Έ Salary: usd 20 - 22 per hour πŸ“Location: USA

Role Description

We are seeking a dependable, detail-oriented Patient Engagement Specialist to provide exceptional support to our patients and providers to ensure sessions are completed without any issue.

  • Schedule patient sessions and provide reminders about upcoming sessions
  • Complete task tickets as assigned to ensure patient schedules are accurate
  • Outreach patients at risk for churn in the program
  • Help identify engagement strategies for patients throughout their program journey with Aviary Health
  • Communicate with providers and other care team members about patient scheduling delays or changes
  • Engage with patients using chat system, email, video conference, and phone
  • Educate patients about program offerings and use of the Aviary Health app
  • Troubleshoot any session technical issues that may arise, including supporting patients in joining virtual Zoom sessions from an Aviary Health-issued device or the patient’s personal device
  • Collect regular feedback from patients and share insights with the Operations Team

Qualifications

  • 1-3 years of customer support experience
  • Preferred 1+ years of healthcare experience
  • Tech support background
  • Experience with Android and Apple operating systems
  • Excellent verbal communication skills
  • Excellent writing skills
  • Patient scheduling
  • Excellent attention to detail
  • Organized; strong ability to prioritize work appropriately and manage time
  • Patient Retention and Outreach

Requirements

  • Quiet workspace with consistent, high-speed internet access
  • Reliable computer with headphones/headset if needed
  • Working, reliable cell phone line to make outgoing calls and receive incoming calls *(VOIP application will be provided)

Benefits

  • Compensation: $20-$22 per hour *(based upon level of experience)
  • Classification: Part Time/1099 Contractor
  • Work Structure: Fully Remote
  • Hours/Shift: Mon-Fri + every other Saturday; 6.5 hours/day, between hours of 8am and 10pm ET
  • Team: Clinical Operations
  • Reporting to: Senior Manager, Cardiac Rehab
  • Location: United States
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Patient Engagement Specialist @Aviary
Medical
Salary usd 20 - 22 per..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type part-time
Posted Today
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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