[Hiring] Patient Care Specialist @Sentara Health

Role Description

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery.

• Answering phones
• Scheduling appointments
• Answering patient questions

In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Click here to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.

Qualifications

• HS Diploma (Required)
• Associate Level degree or higher in lieu of the required experience will be considered
• 3 years Customer Service experience (Required)
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)

Requirements

• Market-competitive compensation packages, inclusive of base pay, incentives, and benefits
• Base pay range for full-time employment is $21.69 - $32.44 hourly
• Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities
• Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met