[Hiring] Patient and Site Engagement Lead @Worldwide Clinical Trials

Role Description

The Patient and Site Engagement Manager is a therapy-aligned expert role tasked with defining, embedding and scaling Patient focused planning into Worldwide’s strategic approach to study planning and successful delivery. This role is focused on generating both indication level and clinical trial-specific insights to ensure potential barriers to study participation are proactively identified and that tailored patient and site support strategies are recommended and incorporated into the solutions that Worldwide develops for our customers.

This role requires close partnership with internal and external stakeholders to ensure detailed understanding of the patient journey and so that site-specific needs related to patient engagement, recruitment and retention, are effectively communicated and where possible any risks are reduced with appropriate support or mitigating actions clearly defined and articulated.

Responsibilities

• Support the Strategic Feasibility assessment during proposals phase, including providing Study Burden Analysis, and Patient and Site insights.
• Develop bespoke Patient and Site support strategies to meet customer needs and articulate the value proposition for implementing these strategies.
• Present at bid defense or other client meetings as needed.
• Develop and maintain collaborative relationships with internal stakeholders.
• Understand and evaluate Patient Pathway and trial burden for new study opportunities.
• Maintain existing and develop new strategic relationships with Patient Advocacy groups in assigned Therapy Area.
• Ensure indication-specific representation and inclusion aspects are incorporated into Worldwide’s strategic recommendations.
• Work with cross-functional teams to build FDA Diversity Action Plans and other patient engagement-related projects.
• Maintain strong relationships with external vendors providing Patient and Site engagement support services.
• Work as an SME in partnership with project teams to translate patient engagement strategies into operational and tactical plans.
• Establish metrics and track and measure the impact of patient and site support strategies on clinical trial delivery performance.
• Maintain current knowledge of industry trends and communicate potential impacts to stakeholders.
• Perform other duties as assigned.

Other Skills and Abilities

• Passion for ensuring patient viewpoint is comprehensively represented in the trial planning and delivery process.
• Understanding of patient and site burden risks in clinical trials.
• Effective communication skills, both written and spoken English.
• Basic understanding of clinical drug development across a broad range of therapeutic areas.
• Ability to think creatively and solve problems.
• Ability to challenge effectively, influence, and build/maintain relationships with senior stakeholders.
• Ability to process information quickly and dynamically adapt to new information.
• An accomplished negotiator with the ability to influence and present to small and large groups.
• Ability to work at a fast pace with short timelines and minimal oversight.
• Ability to work collaboratively with other functions as needed.
• May require travel (<10%) for business needs.
• Ability to function as part of a member of a remote team.
• Excellent organizational skills.

Requirements

• Minimum Bachelor’s degree or equivalent.
• 8+ years of transferrable experience in medical, healthcare, scientific or related field.
• Knowledge of the principles of Good Clinical Practice.
• Must have competent computer skills in MS Word, Excel, and PowerPoint.
• Promotion to the next level is not automatic based on years of experience.

Benefits

• Salary range for this position is annually: United States of America - $90,000.00 - $178,000.00.
• Compensation will fall within the provided range and is not a guarantee of exact salary.
• Final salary will be determined based on relevant experience, performance, education, and internal equity.
• Competitive benefits package depending on location.
• Pay equity and transparency compliance with all applicable labor laws.