[Hiring] Patient Access Pre-Services Representative @Banner Health

Role Description

The Patient Access Pre-Services Representative is responsible for pre-registering patients and clearing them financially for their upcoming outpatient procedures. This role includes:

• Verifying insurance information
• Creating patient estimates and demographic information
• Reviewing prior balances
• Providing related financial counseling
• Ensuring attention to detail to protect patient privacy
• Interacting with patients to provide excellent customer service
• De-escalating situations to ensure a positive patient experience

This is an ongoing assignment with a schedule of Monday - Friday, 9am - 5:30pm (Arizona Time).

Qualifications

• 1-2 years of related healthcare insurance experience
• Customer service skills
• Self-motivated and dependable
• Excitement, energy, and engagement in a fast-paced environment

Requirements

• High school diploma/GED required
• 1-2 years of customer service and/or financial-related work experience
• Excellent customer service and interpersonal skills, both verbal and written
• Clear understanding of financial counseling's impact on Revenue Cycle operations
• Demonstrated negotiation skills
• Ability to prioritize and manage multiple tasks simultaneously
• Proficiency in PC-based office productivity tools (e.g., Microsoft Outlook, Microsoft Excel)
• Dedication to treating internal and external constituents as clients

Benefits

• Competitive wages
• Paid orientation and training
• Weekly pay
• 403(b) Pre-tax retirement
• Resources for living (Employee Assistance Program)
• MyWell-Being (Wellness program)
• Discount entertainment tickets
• Restaurant/shopping discounts

Company Description

Banner Staffing Services offers a world of opportunities to make an impact on one of the country’s leading health systems. Registry/Per Diem positions are utilized as needed within our facilities, providing a great way to start your career with Banner Health.