[Hiring] Nurse Clinical Operations @CVS Health

Role Description

CVS Specialty Pharmacy provides medications and support for rare and complex conditions. The Nurse, Clinical Operations position is primarily responsible for supporting the clinical operations of CVS Specialty Pharmacy. Responsibilities include patient education, adherence monitoring, and Adverse Drug Event (ADE) reporting.

Location and hours:

• This is a fully remote position.
• Candidates must live within a 50-mile radius of either our Orlando, FL, or Tampa, FL Specialty Pharmacy locations.
• Working hours will be 12:00-8:30 Eastern Time.

Key Responsibilities

• Performs telephonic counseling to new patients on their disease process, prescribed drug action, common side effects, and treatment parameters.
• Provides patient education directly or in response to telephonic inquiries to patients, including but not limited to:
  • Chronic disease states such as oncology, asthma, multiple sclerosis, cancer, hepatitis C, rheumatoid arthritis, psoriasis, PAH, cystic fibrosis.
  • Current treatment modalities.
  • Common side effects and management.
  • Adherence monitoring and outbound calls.
• Collaborates with physicians and their staff as needed to resolve clinical issues, obtain clinical data, or prescriptions.
• Assists in the training of new clinical staff on specific chronic illnesses and treatment modalities.
• Maintains nursing CEUS and seeks continuous learning opportunities.
• Practices with professionalism and accountability as an employee of CVS.
• Reports Adverse Drug Event (ADE).
• Other responsibilities as directed by senior management.

Qualifications

• Active and unrestricted multi-state registered nursing license in the state of FL with the ability to become licensed in states not part of the Nurse Licensure Compact.
• 3+ years’ experience in a clinical setting; Medical/Surgical experience is preferred.
• Experience with personal computer, keyboard navigation, and MS Office Suite applications to include Word, Excel, PowerPoint, Outlook, and Microsoft Teams.
• Must live within a 50-mile radius of either our Orlando, FL, or Tampa, FL Specialty Pharmacy locations.

Requirements

• Experience in an acute care setting providing care to patients with chronic conditions (e.g. Medical Surgical, Oncology, Pulmonary Arterial Hypertension).
• Experience within telephonic nursing.

Education

• Associates degree in nursing (minimum).

Benefits

• Comprehensive and competitive mix of pay and benefits.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.