[Hiring] Neurology Medical Virtual Assistant @Winning Assistants

Role Description

This role is primarily focused on keeping patients, charts, test results, and follow-up items organized throughout the care journey. You will help prepare charts before visits, coordinate testing and results, communicate with patients after visits, and track patients through a structured four-visit yearly program. This is a care coordination and administrative support role. The VA will coordinate and track patient care and results but will not perform clinical review, triage, or interpretation. An RN license is not required.

Qualifications

• Experience working with an EHR/EMR system.
• Strong organizational and follow-up skills.
• Excellent attention to detail, particularly when handling patient charts, results, authorizations, and outstanding tasks.
• Comfortable coordinating multiple patient workflows and testing platforms.
• Strong patient communication and administrative skills.
• HIPAA trained and certified.
• Reliable and consistent, with professional communication.
• Able to work independently and remain accountable in a remote environment.
• Proactive in tracking patient follow-ups, outstanding items, and deadlines.
• Able to communicate professionally and compassionately with patients.
• Able to build a trusted, professional, long-term working relationship.

Requirements

• Must speak and write English clearly and professionally.
• Must have relevant work experience.
• Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
• Must be available to attend video meetings with camera on when required.

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.