[Hiring] MinuteClinic Virtual Care Provider @CVS Health

Role Description

The MinuteClinic Telehealth Nurse Practitioner (Provider) delivers patient care services through a remote technology platform. You will work in collaboration with a dedicated team of professionals as you independently provide holistic, evidenced based care inclusive of:

• Accurate assessment, diagnosis, treatment, management of health problems
• Health counseling and disposition planning for patients ranging in age 18 months and above
• Education and treatment for pregnancy prevention, STI Prevention, and safer sex practices

Encounters are documented utilizing an electronic health record (EHR). MinuteClinic Telehealth providers report directly to the Enterprise Initiative Lead.

Dedicated virtual care providers must meet minimum requirements for remote care delivery, including:

• Broadband connectivity
• A quiet setting with a neutral background to conduct visits from
• The ability to uphold patient privacy per CVSH guidelines

While performing the duties of the job, the employee is regularly required to:

• Interact with customers in a remote manner
• Site, write, operate the computer and phone
• Speak intelligibly and hear patient responses

Specific vision abilities include the ability to view and read a computer screen and other electronic devices.

Responsibilities

• Provide holistic, evidenced based care inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counseling, and disposition planning for patients
• Evaluate primary care, acute, chronically ill, and transitional care patients
• Provide patient counseling, including pregnancy prevention, STI Prevention/safer sex practices, contraceptive care counseling, and medication management
• Educate patients on health maintenance and respond to patient care inquiries
• Document all patient care within an EHR according to MinuteClinic policies and procedures
• Provide care and coordination of patients with internal and external colleagues
• Effectively work within a patient care team
• Work independently, prioritize and solve problems, take initiative, and advocate for patients

Required Qualifications

• Currently licensed in Florida and/or Ohio
• Minimum of two years of medically-relevant experience or equivalent
• Effective verbal, written, and electronic communication skills
• Outstanding organizational skills and ability to multi-task
• Initiative, problem solving ability, adaptability, and flexibility
• Ability to work without direct supervision and practice autonomously
• Proficient with information management and technology
• Capacity to collaborate with professional colleagues as necessary to provide quality care
• Depending on the market, proficiency in additional languages, including Spanish, may be required

Education

• Completion of a Master’s Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role required

Pay Range

The typical pay range for this role is: $41.85 - $90.13. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation, and weight management programs
• Confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of colleagues
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility