[Hiring] Medication Support Navigator @Imagine Pediatrics

Role Description

As a Medication Support Navigator at Imagine Pediatrics, you will work on the clinical pharmacy team to support our mission of increasing safe days at home for children with special health and behavioral care needs.

Your primary responsibilities include:

• Manage, triage, and assign clinical pharmacy referrals to appropriate clinical pharmacy team member.
• Support internal and external team members in the clinical pharmacy referral process based on patient needs.
• Schedule patient/caregiver appointments for pharmacist-driven clinical programs.
• Prepare charts in advance of Clinical Pharmacist appointments.
• Communicate with pharmacies, insurance companies, and internal team members to resolve medication access barriers with the support of pharmacist where needed.
• Complete medication histories.
• Monitor incoming medication renewal requests and manage per internal protocols, where allowable by state law, and seek assistance when outside renewal protocols.
• Monitor incoming prior authorization requests and prepare documentation for review by clinical pharmacist.
• Demonstrate the ability to set priorities, work independently (with pharmacist oversight and review of final product), and cooperatively with others within and outside the department.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Current accredited pharmacy technician certification (such as PTCB).
• Maintenance of certification expected.
• Registration with applicable state board(s) of pharmacy as required by law.
• Maintenance of all technician registration for all assigned states expected.
• 3+ years' experience as a pharmacy technician.
• Pediatrics experience preferred.
• Ambulatory clinic or specialty pharmacy experience preferred.
• Proficiency with electronic health record systems.
• Bilingual English/Spanish highly preferred.

Requirements

• Bilingual in Spanish highly preferred for this role.

Benefits

• Base hourly range of $24-28/hr in addition to an annual bonus incentive.
• Competitive company benefits package.
• Eligibility to participate in an employee equity purchase program (as applicable).
• Competitive medical, dental, and vision insurance.
• Healthcare and Dependent Care FSA; Company-funded HSA.
• 401(k) with 4% match, vested 100% from day one.
• Employer-paid short and long-term disability.
• Life insurance at 1x annual salary.
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays.
• Paid new parent leave.
• Additional benefits to be detailed in offer.