[Hiring] Medical Virtual Assistant @Winning Assistants

Job Title: Medical Virtual Assistant – Receptionist & Administrative Support (Cardiology | Remote)
Job Code: S-HPDD
Position Type: Full-time
Work Hours: 8:00 am to 5:00 pm Central Time Zone (CST)
Work Days: Monday - Friday
Salary: $5 – $6 per hour (depending on experience)
Workplace: Remote
Preferred Candidate Location: Philippines

This role supports a cardiology healthcare practice that provides state-of-the-art, comprehensive cardiac services to adult and geriatric patients.

The practice is seeking a full-time Medical Virtual Assistant to provide receptionist and administrative support. This role plays a key part in ensuring smooth front-office operations, reliable patient communication, and timely insurance-related processes.

Key Responsibilities:

• Handled proactively, ideally one to two weeks prior to scheduled appointments
• Typically completed during designated slower periods of the day or on specific days once schedules are set, rather than on the day of the visit

• The VA should be able to remind patients of balances due and communicate payment expectations clearly, without providing detailed billing explanations

• At least 1 year of relevant experience as a Medical Virtual Assistant, medical receptionist, or in healthcare administrative support
• Experience using ECW / eClinicalWorks (preferred)
• Experience working with a cardiology healthcare practice (preferred)
• Experience and comfort discussing financial matters with patients (preferred)
• Clear, professional spoken and written English with minimal accent required for phone interactions
• Strong customer service and communication skills
• Strong organizational and scheduling abilities
• Ability to submit an NBI Clearance and/or Local Police Clearance prior to onboarding (mandatory)
• Availability for video meetings with camera on, when required

• Device: Reliable laptop or desktop computer
• Internet: Stable high-speed internet connection (minimum 10 Mbps)
• Audio: Noise-canceling headset
• Video: Webcam for virtual meetings
• Workspace: Quiet, professional, and distraction-free work environment

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.