[Hiring] Medical Staff Coordinator @HCA Healthcare

Role Description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Medical Staff Coordinator WFH today with Work from Home.

Under direct management of the Division Director, Medical Staff Services, the incumbent provides services for the credentialing and privileging and database management functions of the Division Medical Staff Services Department (DMSS) including, but not limited to:

• Cactus file review for new applicants and re-applicants for membership and/or clinical privileges completed by the Credentialing Processing Center (CPC)
• Updating the Cactus practitioner records in the Cactus database as appropriate
• Utilizing HCA Healthcare tools for provisioning practitioners with appropriate access to HCA clinical systems and role-based applications

Responsibilities & Job Functions

• Cactus Credentialing Tasks
  • File Review: Apply the credentials evaluation process uniformly to all assigned RFC/applications, R-RFC/re-applications and Request For Increased, New Clinical Privileges, or Change in Prescriptive Authority requests to ensure compliance with credentialing procedures
  • Provider Outreach: Obtain missing or incomplete information
  • Prepare summary credentialing reports, including information about flagged concerns, for facility review
  • Prepare complete files utilizing Docusign ready for e-signatures to the facility MSO
  • Run Cactus reports that support the facility dynamic expiration management process, communicating with both providers and the facility management team (PARA.PP.CRED.36 and MSS-003)
• Database Management
  • Perform facility post Board of Trustees processes including updates to the Cactus system record to reflect all Board actions on a practitioner’s Request for Consideration (RFC), Re-Request for Consideration (R-RFC), Request For Increased, New Clinical Privileges, or Change in Prescriptive Authority (RFINCP), including resignations, terminations, LOAs, denials, terminations, or withdrawals in accordance with facility and CPC policy (PARA.PP.CRED.28 and MSS-013 Template)
  • Utilize the Cactus system to create and upload applicable communication letters to providers based on Board actions
  • Scan Board communication and approval documentation to Cactus provider records
• System Access
  • Submit eSAF system access requests for new access, and changes to existing access, as instructed by the facility
  • Management of the EHR Provider Dictionary related to practitioner permissions and privileges
• Communicable Disease
  • Obtain federally or HCA required communicable disease documentation/vaccinations and upload to HCA vaccine tracker database and Cactus credentialing systems
• On Call Rotation
  • Availability for one week call rotations between Division Medical Staff Coordinator team to address after hours (after 5pm-7am) and weekend on-call remote coverage (Friday starting at 5pm – Monday at 7am) for facility MSS related calls pertaining to access issues, credentialing needs, and questions. Frequency will be based off total number of Division Credentialing Coordinators

Qualifications

• High School diploma or equivalent, Associate Degree or higher preferred
• At least one (1) year previous credentialing experience preferred
• HCA Healthcare credentialing and Cactus experience preferred
• Certified Provider Credentialing Specialist preferred

Requirements

• High School Graduate / GED
• No Travel Required
• 1 year experience Required Years of Experience

Benefits

• Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts