[Hiring] Medical Scheduler @ReWorks Solutions

Role Description

We are looking for a highly organised, detail-oriented Medical Scheduler to join a growing healthcare services team. In this role, you will be responsible for coordinating therapy schedules, matching service providers with children's therapy requirements, communicating schedule arrangements and maintaining accurate scheduling records.

You will work closely with an in-house supervisor who will provide training, guidance and approval during your onboarding. You do not need previous ABA or healthcare experience to succeed in this position. What matters most is your ability to learn quickly, follow instructions, work accurately and manage scheduling details. This is an excellent opportunity for someone who enjoys structured administrative work, problem-solving and coordinating multiple moving parts.

Qualifications

• Strong organisational and administrative skills.
• Exceptional attention to detail and accuracy.
• Good problem-solving and logical thinking abilities.
• Comfortable working with schedules, spreadsheets and multiple pieces of information.
• Strong written and verbal English communication skills.
• Confident communicating with different people over the phone and via email.
• Ability to follow structured instructions and established processes.
• Able to work independently, manage priorities and meet deadlines.
• Comfortable learning new software systems and administrative processes.

Requirements

• Build and maintain therapy schedules based on children's requirements, therapist availability and provider caseloads.
• Match Behaviour Technicians (BTs) with children while making the best use of available provider hours.
• Coordinate schedules across different therapy requirements and classroom timetables.
• Prepare proposed schedules for review and approval by the in-house supervisor.
• Identify scheduling gaps, clashes and potential conflicts before schedules are finalised.
• Contact Behaviour Technicians via phone or email to communicate and confirm their schedules.
• Follow up with providers regarding availability, scheduling changes and outstanding confirmations.
• Handle routine scheduling queries professionally and efficiently.
• Escalate provider objections, availability changes and unusual scheduling conflicts to the supervisor.
• Maintain accurate and up-to-date scheduling records.
• Enter approved schedules into the Chorus scheduling system once trained and authorised.
• Assist with ongoing schedule adjustments and updates.
• Process additional scheduling entries resulting from therapy reauthorisations.
• Ensure recurring therapy sessions are correctly adjusted to account for relevant Jewish holidays.
• Assist with maintaining daily classroom schedules.
• Support annual scheduling preparation ahead of each new school year.
• Help manage increased scheduling activity during the summer preparation period.
• Ensure schedule changes are communicated and recorded accurately.

Benefits

• Full training provided for Chorus / Autism Care.
• Exposure to Microsoft Office, particularly Excel and Outlook.
• Experience with email and scheduling platforms.

Company Description

Our client, Legadel, is a school-based therapy provider supporting approximately 130 children through a range of services, including Applied Behaviour Analysis (ABA), occupational therapy, physical therapy, speech therapy and psychology.