Role Description
You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.
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Supports peer-to-peer (P2P) processes, including scheduling P2P between Medical Directors and providers according to internal policies and requirements.
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100% Remote position. Prefer candidates to reside in EST or CST time zones. Working hours are Monday - Friday 8-5pm EST OR 9-6pm EST.
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Manages and reviews Medical Directorβs workflow queue in the medical management system and adjusts workflows as needed based on escalations and scheduling.
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Schedules peer-to-peer (P2P) between Medical Directors and providers to discuss clinical services including the approval of a prior authorization.
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Manages turn-around times for P2P authorizations to ensure P2P are conducted within a timely manner in accordance with regulations and policies.
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Develops in-depth knowledge of P2P process, best practices, and internal policies and requirements.
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Serves as front-line support in communicating with providers and/or vendors.
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Provides support with all communications between clinical staff, providers, and Medical Directors.
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Works with different teams to identify process improvements and efficiencies within the P2P process.
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Performs other duties as assigned.
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Complies with all policies and standards.
Qualifications
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Requires a High School diploma or GED.
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Requires 2 - 4 years of related experience.
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Strong knowledge of medical terminology and practices preferred.
Requirements
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100% Remote position. Prefer candidates to reside in EST or CST time zones. Working hours are Monday - Friday 8-5pm EST OR 9-6pm EST.
Benefits
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Competitive pay.
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Health insurance.
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401K and stock purchase plans.
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Tuition reimbursement.
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Paid time off plus holidays.
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Flexible approach to work with remote, hybrid, field or office work schedules.
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Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.
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Total compensation may also include additional forms of incentives.
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Benefits may be subject to program eligibility.