[Hiring] Medical Records Specialist @Legacy Behavioral Health Services Human Resources

Role Description

Are you passionate about mental health and looking for a meaningful career where you can make a real impact? Legacy Behavioral Health Services is seeking a Medical Records Specialist to join our team in Admin. In this role, you’ll play a key part in supporting individuals and families throughout South Georgia with compassionate, high-quality behavioral health services.

The Medical Records Specialist coordinates and fulfills medical records requests for the entire organization. This position:

• Validates requestor identity, authority, and required authorizations.
• Identifies and prepares responsive records.
• Verifies the accuracy, completeness, and appropriate scope of each release.
• Delivers records through approved secure methods.
• Calculates, collects, and documents applicable fees.
• Safeguards confidential information and performs all work in accordance with HIPAA, applicable federal and state requirements, and organizational policies and procedures.

Qualifications

• Associate degree or actively pursuing bachelor’s degree in health information management, healthcare administration, business administration, or a related field.
• Prior experience processing releases of information or medical records requests in a healthcare or behavioral health setting.
• Familiarity with subpoenas, legal requests, record-retention requirements, invoicing, and payment reconciliation.
• Experience in medical records, health information, release of information, administrative records, or related functions.
• Working knowledge of confidentiality requirements, HIPAA privacy standards, and the minimum-necessary principle.
• Ability to review requests and authorizations for completeness, validity, scope, dates, and delivery instructions.
• Strong attention to detail, organization, time management, problem-solving, and written and verbal communication skills.
• Ability to work independently, manage multiple requests and deadlines, perform basic fee calculations, and handle payments accurately.
• Proficiency with electronic health record systems, document-management tools, secure delivery platforms, email, and standard office applications.

Requirements

• Current certification such as Registered Health Information Technician (RHIT) or Certified Release of Information Specialist (CROI), if applicable.

Benefits

• Health insurance: Quality, affordable coverage through State of Georgia employee benefit plans.
• Competitive pay.
• 24 Days of paid leave in your first year.
• Retirement Plans: Automatic 2% employer contribution to your 401(k), plus a 3% match after one year.

Working Conditions

• Work is performed in a well-lighted, temperature-controlled, and humidity-controlled environment.
• May be requested on occasion to travel to trainings, conferences, and meetings as an organization representative.
• May be requested to travel within the sites in the organization.
• Ability to perform remote work from home office.
• May be exposed to infectious diseases.

Work Environment

• Sit, walk, and stand; may spend up to twenty-five percent of working time standing/walking.
• Lift, carry, push, pull generally, not more than 20 pounds.
• Bend, stoop, and kneel; occasional bending and kneeling may be required in troubleshooting equipment.
• Good manual and finger dexterity is needed; up to fifty percent of working time may be spent using a computer keyboard.
• Must have good visual acuity and depth perception to operate the computer system; speaking and hearing are essential to the communication needs of the position.
• Must be physically and emotionally fit to work in a stress-filled environment to meet deadlines and deal with crisis situations.
• Occasional travel to off-campus locations using LBHS vehicle may be required.

Position Details

• ALL RELEVANT INFORMATION IS SUBJECT TO VERIFICATION.
• Position opened to ALL QUALIFIED APPLICANTS.
• Internal Applicants must be in their current position for 6 months with no disciplinary action unless the position available is within your current department and you have been employed in your current position for 1 month without any disciplinary action.
• Drug-Free and Smoke Free Workplace/ Equal Opportunity Employer.