[Hiring] Medical Record Review Associate @Paradigm Information Services, Inc.

Role Description

This is a remote position. Paradigm is seeking a Medical Record Review Associate to support clinical review activities. This position assists with reviewing medical records, interpreting clinical documentation, and maintaining workflow accuracy. The ideal candidate has a clinical background (LPN, RN, or similar), strong attention to detail, and comfort working with digital tools in a remote environment.

As a Medical Record Review Associate you will:

• Ensuring excellent customer service internally and/or externally.
• Generates required program reports or documentation accurately and on time.
• Actively participates in the development of departmental procedures and process documentation.
• Uses subject matter expertise in everyday tasks to meet the team’s objectives, make recommendations based on the interpretation/synthesis of data, and assess team needs to determine action.
• Proactively identifies opportunities for process improvement.
• Assists in the planning and/or execution of special projects.
• Ensures the protection of sensitive information.
• Resolves technical and subject matter issues.
• Collaborating with others to identify and resolve issues or process improvements.
• Acts as a liaison within the group and throughout the organization to meet client needs and coordinate service delivery.
• Adhering to standard operating procedures (SOP’s).
• Assisting with the creation, documentation, and implementation of departmental procedures.
• Participating in meetings and being a dependable resource on assigned projects.
• Assists management with escalations when applicable.
• Assists with training.
• Effectively escalates issues and acts as first point of escalation for Associate I.

Qualifications

• Bachelor’s Degree in relevant field or 1-3 years equivalent work experience.
• 3 plus years of experience working in specialized area related to this role.
• Demonstrates outstanding internal and external client service skills.
• Excellent written and verbal communication skills.
• Effective problem-solving ability.
• Able to adapt to the constantly changing environment.
• Accustomed to successfully meeting critical deadlines.
• Must be able to work both independently and as part of a team.
• Must be proficient in Microsoft Office Suite.

Benefits

• Paradigm offers a competitive benefits package that includes medical, dental, vision, life, 401K, PTO, and sick days.