Role Description
The Medical Management Clinician Senior will be responsible for ensuring appropriate, consistent administration of plan benefits by reviewing clinical information and assessing medical necessity under relevant guidelines and/or medical policies. May collaborate with healthcare providers. Focuses on relatively complex case types that do require the training or skill of a registered nurse. Acts as a resource for more junior Clinicians.
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Responsible for complex cases that may require evaluation of multiple variables against guidelines when procedures are not clear.
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Serves as a resource to lower-level clinicians and staff.
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May collaborate with leadership to assist in process improvement initiatives to improve the efficiency and effectiveness of the utilization reviews within the medical management processes.
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Assesses and applies medical policies and clinical guidelines within scope of licensure.
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Conducts and may approve pre-certification, concurrent, retrospective, out of network and/or appropriateness of treatment setting reviews.
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May process a medical necessity denial determination made by a Medical Director.
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Develops and fosters ongoing relationships with physicians, healthcare service providers and internal and external customers to help improve health outcomes for members.
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Refers complex or unclear reviews to higher level nurses and/or Medical Directors.
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Does not issue medical necessity non-certifications.
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Collaborates with leadership in enhancing training and orientation materials.
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May assist leadership and other stakeholders on process improvement initiatives.
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May help to train lower-level clinician staff.
Qualifications
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Requires H.S. diploma or equivalent.
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Requires a minimum of 6 years of clinical experience and/or utilization review experience.
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Current active, valid and unrestricted LPN/LVN or RN license and/or certification to practice as a health professional within the scope of licensure in applicable state(s) or territory of the United States required.
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Multi-state licensure is required if this individual is providing services in multiple states.
Requirements
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Virginia residency preferred.
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RN license in the state applicant resides in is highly preferred.
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Prior LTSS experience highly preferred.
Benefits
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Comprehensive benefits package.
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Incentive and recognition programs.
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Equity stock purchase.
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401k contribution (subject to eligibility requirements).