[Hiring] Medical Information Associate @Synthio Labs

Role Description

We are looking for a Part-Time Medical Information Associate / MSL to support testing and medical validation for our Ather product line. This role is critical to ensuring our AI medical experts are clinically accurate, medically relevant, and 100% compliant.

You will work closely with Product, Engineering, and Medical Affairs to:

• Test Ather product conversations for medical accuracy, clinical relevance, and tone for HCPs.
• Review and validate AI-generated responses against approved medical references, PI, and scientific literature.
• Create and maintain gold-standard Q&A sets, test scripts, and edge cases for medical information queries.
• Identify and document medical inaccuracies, hallucinations, and compliance risks.
• Ensure all responses adhere to medical-legal-regulatory (MLR) standards and pharma compliance guidelines.
• Flag adverse events, off-label queries, and product complaints as per pharmacovigilance SOPs.
• Collaborate with the medical team to define guardrails and approval criteria for AI outputs.
• Work directly with product and engineering teams to provide medical feedback and improve model performance.
• Translate complex medical queries into structured test cases and evaluation criteria.
• Contribute to medical knowledge base and content curation for Synthio products.

Qualifications

• Advanced degree in Life Sciences - PharmD, MBBS, BDS, M.Pharm, M.Sc Pharmacology / Life Sciences, or equivalent. MSL / Medical Information background preferred.
• 3-5 years of experience as Medical Information Associate, MSL, Medical Affairs Associate, or Medical Reviewer in pharma / healthcare.
• Strong understanding of medical information workflows, MLR review, and pharma compliance.
• Experience in literature search, fact-checking medical content, and referencing (PubMed, package inserts, etc.).
• Familiarity with AI tools, LLMs, and prompt evaluation is a strong plus.
• Excellent attention to detail and critical thinking for medical accuracy.
• Strong written communication - ability to write clear, HCP-friendly medical responses.
• Comfort working in a fast-paced, early-stage startup environment with flexible hours.
• Ability to work independently, 15-20 hrs/week, with overlap with US hours as needed.

Benefits

• Directly shape the safety and accuracy of AI medical experts used by real pharma teams.
• Blend medical affairs expertise with cutting-edge AI product testing.
• Flexible, part-time, remote role with high ownership and direct access to founders and product team.
• Be part of building the next generation of compliant AI for life sciences from 0 to 1.