[Hiring] Medical File Reviewer @Acclaimed BPO Solutions, Inc.

Role Description

• Prepares case files and Disability Benefits Questionnaires (DBQ) assigned in the client portal.
• Reviews and bookmarks medical records and creates a synopsis to answer medical opinion questions based on the veteran's medical history.
• Remotely assists the medical provider during a scheduled appointment of a veteran by:
  • Accessing, navigating, and preparing different apps in the medical provider's computer in the exam room prior to the scheduled appointment.
  • Remotely interviewing the veteran via the approved video or telephone conference platform.
  • Transcribing the medical history based on the veteran's answers to the questions in the DBQ.
  • Documenting all the physical examination findings in the appropriate section of the DBQs.
• Completes all the sections of the DBQ spreadsheets after each appointment.
• Meets with medical providers to discuss each assigned case to determine the final diagnosis per DBQ and for approval of medical opinions.
• Transfers data from the DBQ spreadsheet to the client portal.
• Submits DBQs in the client portal.
• Answers queries/addendum reports from the client's QAs.
• Coordinates with the medical providers and other team members regarding the scheduled appointments per day.

Qualifications

• BSN, active PHRN license
• Good communication skills to assist veterans, medical providers, and colleagues.
• Able to work independently, with minimal supervision.
• Flexible in work schedule changes, as needed.
• Accountable for all assigned cases.
• Proficient with MS applications such as Word, Excel, and PowerPoint.
• Assists the Lead and/or Trainer in the improvement of the process.
• Assists in the creation of process-related templates, if needed.
• Performs other job-related duties as assigned by your supervisor or manager.

Requirements

• Fiber connection with at least 20mbps download and upload speed.
• Available backup internet with a minimum of 15mbps download and upload speed.
• Main desktop/laptop must be i5 to i7 with 8GB RAM; 4th generation and above.
• Backup desktop/laptop must be i3 to i5 with 8GB RAM; 4th generation and above.