[Hiring] Medical Evidence Consulting Liaison @Xterra Health

Role Description

Xterra Health is a fast-moving, mission-driven organization empowering veterans through transparent access to the care, benefits, and support they’ve earned. Our Medical Evidence Consulting team helps veterans understand what their medical, military, and VA records show and how that evidence supports the benefits they have earned.

As demand for VA medical evidence roadmaps has grown, our consultants need to stay focused on their phone consultations with veterans. This support role was created to review medical, military, and VA records and build the draft roadmap for each veteran, ensuring roadmaps are completed accurately and on time.

Supporting four consultants, this person turns raw records into an accurate draft roadmap that consultants finalize after their phone consultation with the veteran. This is a role for someone who has a hands-on clinical background, such as medical assistant, EMT, paramedic, or LPN, and takes pride in careful, detail-oriented record review that directly serves veterans.

Qualifications

• 3+ years clinical background as a Medical Assistant, EMT, Paramedic, or LPN, or equivalent demonstrated clinical experience
• Ability to read and interpret medical, military, and VA records, terminology, and treatment histories accurately
• Strong attention to detail and the ability to review large volumes of records with consistent accuracy
• Ability to manage competing priorities and deadlines across multiple consultants
• Strong written and verbal communication, documentation, and follow-through
• Proficiency with relevant systems, or ability to learn them quickly
• Comfort working independently in a remote environment and handling sensitive personal health information responsibly

Requirements

• Basic knowledge of the VA claims process
• Military service, particularly in a medical or healthcare role
• Experience with veteran-serving organizations or VSOs
• Experience summarizing medical records

Benefits

• Base salary: $57,000, commensurate with experience
• Medical, Dental & Vision: Eligible the first of the month following 30 days; Xterra Health covers 75% of employee premiums
• Unlimited PTO, plus 10 paid company holidays
• 401(k): 100% employer match up to 4% of eligible compensation; immediate vesting; enrollment the first of the month following 90 days
• Remote position; home office support provided