[Hiring] Medical Director @LifeMD

Role Description

LifeMD is seeking a Medical Director to provide clinical leadership across our multi-vertical telehealth platform. This role holds physician-level accountability for the quality, safety, and compliance of clinical care delivered through our network of MD/DOs and nurse practitioners (NPs), and partners closely with product and clinical operations teams to shape how care is delivered at scale.

Key Responsibilities:

• Physician Supervision & Accountability
  • Supervise, mentor, and evaluate MD/DO providers across the platform's clinical verticals.
  • Establish and monitor performance metrics for physicians (e.g., quality of documentation, adherence to protocol, patient outcomes, escalation handling, complaint/incident rates).
  • Partner with the Clinical NP Manager to co-drive accountability for overall clinical performance across the combined physician and NP workforce.
  • Conduct or oversee periodic chart audits and peer review.
• Collaborating Physician Duties
  • Serve as collaborating/supervising physician for NPs in states where state law requires a collaborative practice or supervision agreement.
  • Maintain compliant, up-to-date collaborative practice agreements in each applicable state, including required chart review percentages, meeting cadence, and documentation standards.
  • Monitor changes in state NP scope-of-practice law (full practice authority vs. reduced/restricted) and adjust collaboration structures accordingly, in coordination with legal/compliance.
  • In Full Practice Authority (FPA) states, NPs may practice independently without a collaborating physician; this role's supervisory obligations in those states are administrative/quality-based rather than a legal collaboration requirement.
• Clinical Protocol Development
  • Develop, review, and maintain evidence-based clinical protocols and treatment guidelines across the platform's service lines.
  • Ensure protocols reflect current clinical guidelines, incorporate risk mitigation, and are updated as new evidence or regulatory guidance emerges.
  • Standardize protocols across verticals where clinically appropriate while allowing for vertical-specific nuance.
• Product & New Vertical Review
  • Participate in clinical review of new products, service lines, and platform features prior to launch.
  • Assess proposed new verticals for clinical appropriateness, regulatory risk, and staffing/scope-of-practice implications.
  • Serve as clinical subject-matter expert in cross-functional product planning meetings.
  • Partner closely with the SVP of Operations on the business and operational implications of new products, staffing models, and clinical capacity planning.
• Quality, Risk & Compliance
  • Identify and respond to clinical risk trends (e.g., adverse events, malpractice exposure, prescribing pattern outliers).
  • Partner with Legal/Compliance on licensing, credentialing, and multi-state regulatory requirements.
  • Support incident investigations and corrective action plans.
  • Serve as a voting member of the Quality & Patient Safety Committee (QPSC).
  • Lead or participate in root cause analyses (RCAs) for adverse events, near-misses, and clinical practice issues, and ensure corrective action plans are implemented and tracked to closure.
  • Champion a culture of clinical quality and patient safety across all provider types and verticals, including trend monitoring, peer review findings, and safety event reporting.
• Physician Administration
  • As the direct manager of the physician staff, review and approve physician timecards and payroll submissions on a recurring basis.
  • Manage physician payroll, including compensation calculation, bonus/incentive structures tied to clinical performance, and timely resolution of payroll discrepancies.
  • Partner with Finance and Legal on physician compensation structure, contract terms, and payroll system administration.

Qualifications

• MD or DO with active, unrestricted medical license (multi-state licensure or willingness to obtain additional state licenses preferred).
• Board certification in a relevant specialty (e.g., Family Medicine, Internal Medicine, Emergency Medicine).
• 8+ years of clinical practice experience including experience in the telehealth space.
• Experience supervising or collaborating with NPs and/or PAs, ideally across multiple states.
• Familiarity with telehealth care delivery models and multi-state regulatory/licensing considerations.
• Demonstrated experience developing clinical protocols or guidelines.

Preferred

• Prior experience in a Medical Director or similar clinical leadership role at a telehealth or multi-site healthcare company.
• Experience across multiple clinical verticals (e.g., primary care, weight management, mental health, urgent care, women’s health, men’s health).
• Familiarity with EHR/telehealth platforms and clinical quality metrics/reporting.
• Experience navigating state-by-state NP scope-of-practice variation.

Salary

$325,000-365,000 annually

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, Roth 401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Flexible Paid Time Off
• Paid Holidays
• Short Term Disability
• Training & Development
• LifeMD paid medical licensing for additional states
• Malpractice insurance coverage