Role Description
As Medical Director, you'll serve as both a practicing clinician and a clinical leader β directly managing a team of Clinical Leads, driving clinical quality and performance across the medical group, and acting as a key voice in how AI is responsibly integrated into patient care. You'll chair the Credentialing Committee, serve as a collaborating/supervising physician for nurse practitioners where required, and participate in direct patient care and a 1-in-2 rotating on-call schedule alongside your leadership duties.
What You'll Do
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People Management
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Partner with the medical group President to execute clinical vision and strategy, setting expectations for performance, culture, and leadership development.
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Directly manage and develop a team of Clinical Leads, ensuring effective supervision, coaching, and support of frontline clinicians.
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Hold the clinical workforce accountable to performance standards across patient satisfaction, documentation, response time, quality, and productivity.
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Lead clinical workforce acquisition and integration β from candidate profiling and interviews through onboarding and training.
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Clinical Excellence & Quality
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Implement and monitor QA programs, clinical review processes, and evidence-based clinical standards.
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Use firsthand platform experience to identify workflow improvements, technology gaps, and opportunities to enhance the patient and clinician experience.
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Develop, maintain, and enforce clinical SOPs and guidelines.
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Monitor clinical outcomes and patient safety metrics, leading remediation efforts as needed.
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Ensure compliance with state and federal regulations, including PC-MSO structures, multi-state CPOM rules, and HIPAA data security standards.
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Chair the Credentialing Committee.
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Serve as a collaborating/supervising physician for nurse practitioners where required.
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Direct Patient Care
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Provide direct patient care to fill staffing gaps during periods of high demand, ensuring continuity of care.
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Participate in a 1-in-2 rotating on-call schedule supporting clinical and administrative operations after hours and on weekends.
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Collaboration & Operations
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Collaborate across Operations, Product, Engineering, Legal, and Compliance to support safe, effective AI integration into clinical care.
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Develop and refine clinical processes that scale with organizational growth.
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Manage multiple work streams, delegate effectively, and meet or exceed deadlines.
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Partner with Operations on patient satisfaction initiatives and customer support optimization.
Qualifications
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MD or DO degree.
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Active, unrestricted medical license, with the ability to obtain and maintain licensure in all 50 states plus D.C.
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Board certification in Family Medicine, Internal Medicine, or an equivalent primary care specialty.
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10+ years of clinical practice experience as a practicing primary care physician.
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5-7+ years of people leadership or clinical supervisory experience (e.g., Lead Physician, Associate Medical Director, Medical Director, or equivalent), with a proven track record managing and developing clinical teams at scale.
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Demonstrated experience developing, or contributing to, clinical protocols and quality improvement programs.
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Expert-level familiarity with EHRs, remote monitoring tools, and asynchronous communication platforms.
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Availability for a 1-in-2 rotating administrative on-call schedule and attendance at clinician meetings aligned with active clinical shift times.
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Ability to participate in limited required business travel.
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Based in the United States, with the ability to provide active, on-platform clinical care.
Preferred Qualifications
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Prior experience in health technology, digital health, or a multi-state virtual care organization.
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Experience and comfort using agentic tools and LLMs to improve personal and team workflow efficiency.
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Experience with AI/ML applications in clinical care delivery.
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Track record of building and maintaining clinical SOPs and quality assurance programs.
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Experience working with health plan partners and value-based care models.
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MPH, MBA, or other advanced degree in healthcare administration or business.
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Growth mindset with a continuous commitment to learning, feedback, and development.
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Comfort with ambiguity and the ability to thrive in a fast-paced, evolving startup environment.
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Strong communication skills, with the ability to collaborate across clinical and non-clinical audiences.
Benefits
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Comprehensive medical, dental, and vision coverage.
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Flexible spending plans.
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Generous and flexible Paid Time Off (PTO), floating holidays, and parental leave.
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401k plan with employer matching.
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Annual CME reimbursement.
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100% remote β work from home.