[Hiring] Medical Coding Manager @Sprinter Health

Role Description

As the Coding Manager, you will lead Sprinter Health’s Coding team, overseeing medical coders and coding auditors responsible for accurate, compliant, and timely code assignment across our in-home and virtual services. You will own coding operations, quality, and audit programs, and partner closely with clinical, operations, product, and revenue cycle stakeholders.

You’ll play a critical role in building a high-performing, learning-oriented coding function that supports clean claims, risk adjustment, quality reporting, and our broader mission to expand access to preventive and chronic care.

What You Will Do

• Lead, coach, and support a remote team of medical coders (and coding auditors), setting clear expectations, running regular 1:1s, and fostering a culture of trust and respect—not micromanagement.
• Manage day-to-day coding operations, including work queue oversight, workload balancing, and turnaround time performance, while tracking and reporting on accuracy, productivity, and compliance metrics.
• Serve as the primary escalation point for coding questions and complex scenarios, partnering with Revenue Cycle, Compliance, and audit resources to understand issues, audit findings, and denial trends.
• Ensure coding is accurate, complete, and compliant with ICD-10-CM, CPT, HCPCS, CMS, and payer-specific guidelines through strong training, clear policies, and daily oversight.
• Develop, maintain, and socialize coding policies, playbooks, and job aids that enable consistent, high-quality coding decisions.
• Design and own a comprehensive coding education program, including new-hire onboarding, ramp plans, role-specific competency checklists, and structured 30/60/90-day milestones.
• Develop and deliver ongoing training (huddles, workshops, office hours, and written guidance) on guideline updates, payer changes, common error patterns, and Sprinter-specific workflows (e.g., Care+ visits, diagnostics).
• Create and maintain a centralized, easy-to-use library of training materials—guides, FAQs, tip sheets, and short videos—that coders can rely on in real time.
• Provide individual coaching based on performance data, audit/denial trends, and observed needs, while supporting coders in maintaining and advancing their professional certifications and continuing education.
• Foster a strong learning culture by normalizing questions, encouraging peer-to-peer knowledge sharing, recognizing improvements, and reinforcing confidentiality and HIPAA/compliance standards.

Qualifications

• Active AAPC (e.g., CPC, COC) or AHIMA (CCS-P, CCS) certification.
• Minimum 5 years of professional coding experience, with at least 2 years in a senior, lead, or supervisory role supporting other coders.
• Strong understanding of pro-fee coding, including preventive care, primary care, diagnostics, and virtual/telehealth services.
• Deep knowledge of ICD-10-CM, CPT, HCPCS, modifiers, and national/payer-specific guidelines.
• Demonstrated experience designing and delivering coding education (e.g., leading trainings/huddles, building guides, mentoring coders).
• Familiarity with HCC / risk adjustment coding and how coding supports value-based care and quality programs.
• Experience presenting to and working with external clients or partners, including developing and explaining client-facing reports, analytics, and coding-related insights.
• Proficiency with EHR systems, encoder/coding software, and productivity/quality reporting tools; experience with Elation and Google Workspace is a plus.
• Excellent communication and coaching skills, with the ability to explain complex coding topics to both coding and non-coding audiences (internal and external).
• Proven ability to work independently, prioritize effectively, and manage a remote team.

Benefits

• $80,000 - $110,000 base salary + equity
• 100% paid health, dental, vision premiums (for families too)
• Generous parental leave (4 months for birthing parent, 2 months for partners)
• 401(k) with company match
• Unlimited PTO + flexible schedule