Role Description
We are looking for a Senior Coding Associate of Customer Insights to join the Medical Coding team here at athenahealth. In this role, the Senior Coding Associate will be responsible for evaluating customer readiness and ensuring customers successfully adopt the athenaOne Medical Coding Service.
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Strong understanding of the healthcare industry and medical coding guidelines.
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Analytical thinker with strong attention to detail.
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Organized and effective communicator with internal teams and customers.
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Critical thinker and creative problem solver.
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Expert in coding principles and compliant coding standards.
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Ability to translate customer needs into process improvements.
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Manage projects independently and influence stakeholders for alignment and direction.
Qualifications
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Bachelorβs Degree (or commensurate level of professional experience).
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CPC and/or CCS certified from AAPC or AHIMA required.
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3+ years of professional experience in Medical Coding.
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Experience working with cross-functional groups and teams.
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Experience communicating directly with customers and/or medical providers.
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Demonstrated ability to assume sole and independent responsibility for various projects.
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Experience implementing computer-assisted coding and/or coding automation tools preferred.
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Experience in auditing medical charts for accuracy to support coding decisions and compliance with coding regulations.
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Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Outlook, OneNote.
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Knowledge of Lean Six Sigma and Agile development methodologies preferred.
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SQL experience preferred.
Requirements
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Analyze provider documentation and audits to identify areas of opportunity for customers.
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Analyze customer configurations and practice information relevant to Medical Coding work.
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Exemplify a mindset of continuous process improvement.
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Design elegant solutions that favor automation and product enhancement.
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Master workflow design and analysis through Lean Six Sigma or other operational engineering techniques.
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Identify opportunities to expand the value provided to clients.
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Independently manage multiple complex projects concurrently.
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Create project presentations for multiple audiences.
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Provide support, mentoring, and ongoing education opportunities for new hires and colleagues.
Benefits
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Health and financial benefits.
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Commuter support and employee assistance programs.
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Tuition assistance and employee resource groups.
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Collaborative workspaces, with some offices welcoming dogs.
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Flexibility for work-life balance.
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Company-sponsored events including book clubs and hackathons.
Expected Compensation
$66,000 - $112,000. The base salary range reflects the full range for this role from minimum to maximum. Base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, and geographical market rates.