Role Description
We are seeking a highly motivated and detail-oriented individual to join our team as a Medical Billing & Claims Processor. In this role, you will play a critical part in ensuring accurate and timely billing, as well as claims processing and follow-up. You will work closely with insurance companies, doctors/facilities, and internal departments to manage the entire billing and claims lifecycle, from initial submission to follow-up and resolution.
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Compile necessary information, including patient demographics, insurance information, provider details, and procedural codes
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Analyze, prepare, and submit medical claims to insurance payers through our electronic billing system
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Assign and enter appropriate CPT and ICD-10 codes on claims
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Investigate and resolve payment discrepancies, coordinating with other departments when necessary
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Maintain accurate records of billing and claim activities, ensuring compliance with payer guidelines and company policies
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Stay up-to-date on billing regulations and implement process improvements
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Participate in internal meetings and training sessions to stay informed of industry updates
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Effectively manage patient calls or inquiries related to insurance claims and balances
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Monitor the status of submitted claims to resolve rejections or delays and resubmit as needed
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Follow up on unpaid insurance claims by checking insurance portals or contacting insurance customer service
Qualifications
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High school diploma or equivalent; additional certification or education in healthcare or a related field is preferred
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Certification or experience as a medical coder is preferred
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2+ years of experience in medical billing, claims processing, or a related field
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Proficient in medical coding systems and terminology (CPT, ICD-10, HCPCS)
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Working knowledge of AdvancedMD software is preferred
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Strong knowledge of insurance billing procedures and payer guidelines (Medicare, Medicaid, private insurance)
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Experience using electronic medical records (EMR) and billing software
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Strong attention to detail, with excellent analytical and problem-solving skills
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Ability to multitask and prioritize in a fast-paced environment
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Effective communication skills in English, both written and verbal
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Ability to work independently and collaborate with team members to resolve issues
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Familiarity with HIPAA regulations and compliance requirements
Requirements
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WFH Equipment is expected to be provided by the candidate
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All employees must undergo a background check, and continued employment is dependent on its outcome
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English proficiency is required
Benefits
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Contributions to PhilHealth, SSS, and PAG-IBIG
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Paid leave: Sick, Paternity, Annual, and Public holidays
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Monetary compensation: 13th-month pay and overtime
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New hires begin as contractors for the first two months before being reviewed for direct employment