[Hiring] Medical Assistant/LPN @Lara Health

Role Description

Lara Health is seeking a Remote Medical Assistant/LPN to provide consistent, relationship-based virtual support for patients over time. This role focuses on monthly outreach and check-ins to help patients stay engaged in their care plans, understand health education, and receive non-emergency guidance when questions or concerns arise.

Success in this position means building trusting connections with patients, supporting adherence to care goals, maintaining accurate documentation, and escalating clinical concerns appropriately to ensure continuity of care.

Duties & Responsibilities

• Conduct monthly virtual patient outreach and check-ins to support ongoing engagement with care plans.
• Build trusting, supportive relationships with patients by maintaining a warm, patient-centered communication style.
• Provide encouragement and education to help patients understand health goals, preventive care, and self-management strategies.
• Discuss symptoms, medication adherence, home readings, and general health concerns as appropriate to the role.
• Support patients in scheduling provider visits and following recommended care plans.
• Answer non-emergency questions and guide patients on next steps for routine care needs.
• Escalate clinical concerns to the appropriate provider or supervisor when symptoms or risks require higher-level review.
• Maintain accurate, timely documentation in the EMR and internal systems following established workflows.
• Collaborate with providers and internal care teams to support continuity of care and consistent patient messaging.
• Use computers and virtual communication tools effectively to complete outreach, documentation, and follow-up tasks.
• Perform other duties as assigned to support the team and patient care objectives.

Qualifications

• Active Medical Assistant certification or active LPN/LVN license required.
• 5+ years of clinical experience in a patient-facing setting, preferably with chronic care or longitudinal patient support.
• Excellent communication skills with a warm, patient-centered approach and the ability to build rapport over time.
• Strong organizational and time management skills to manage recurring outreach and follow-up.
• Ability to work independently and remotely while maintaining consistent performance and responsiveness.
• Proficiency with computers, EMR systems, and virtual communication tools.
• Familiarity with medical terminology and patient education best practices.
• Passion for working with older adults and delivering preventive, relationship-based care.
• Must have own device and reliable internet connection to complete remote work.

Preferred Requirements

• Bilingual English/Spanish strongly preferred to support diverse patient needs.
• Experience with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), or similar virtual care programs.

Requirements

• Do not apply if you do not meet the required qualifications.
• This is a contract position and does not include benefits.
• No agencies or recruiters.
• Online applications only - please do not call or email.
• Only shortlisted candidates will be contacted.
• Currently looking for clinical team members to work MST/PST hours.
• Long-term contract based 1099 with no benefits.