[Hiring] Medical Administrative Assistant @Paradigm

Role Description

The Medical Administrative Assistant provides aid to Case Managers. Specific tasks are performed at the request of individual case managers.

• Perform transcription services.
• Perform tasks as instructed by case manager, including:
  • Verification of appointments
  • Process and distribute reports
  • Complete demographic information on regulatory forms
  • Request medical records and fax materials
• Notification phone calls as directed by case manager (i.e. reminder phone calls to consumer for medical appointments).
• Enter referrals in ALARISWARE.
• Release of Information form management directed by individual case managers.
• Additional tasks assigned by supervisor.
• Responsible for complying with Paradigm IT security requirements and policies.
• Responsible for safeguarding Paradigm or Paradigm related IT passwords.
• Responsible for notifying Paradigm of any IT security incidents per policy 16.0 Information Security Incident Management.

Qualifications

• High School Diploma, Post-secondary education preferred.
• Any equivalent industry experience determined to be acceptable.
• Responds to urgency of tasks and able to prioritize workload.
• Excellent computer skills and ability to enter data for extended periods of time.
• Operate office machinery including but not limited to: computers, faxes, printers, phones.
• Clear, concise and professional verbal and written communication.
• Proven interpersonal skills.
• Able to work from home with little supervision.
• Excellent attention to detail.
• Proven problem-solving skills.

Benefits

• Health and wellness: PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
• Financial incentives: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
• Vacation: paid time off and personal holiday programs for work-life balance.
• Volunteer time: one paid day per calendar year for community engagement.
• Learning and development: support for continual learning through the Learning Excellence at Paradigm (LEAP) program.