[Hiring] Manager Long-Term Services and Support @Amerihealth Caritas

Role Description

The Manager will focus on departmental integrity, learning, and data management. They will also be the Community HealthChoices Long-Term Service and Support subject matter expert, ensure compliance with program and contractual requirements, assist with developing and managing policies and procedures, and ensure alignment with State and Federal Requirements.

Work Arrangement: Remote

• Qualified candidates must live in PA and be able to travel throughout the entire state same day as needed.

Responsibilities

• Conduct audits related to departmental compliance with LTSS policies
• Assist in the day-to-day management of the department and participate as an internal SME as directed
• Development of workflow and desk-level tools for departmental education, training, and ongoing in-services
• Assist in coordinating provider, staff, and member outreach, education, and training
• Develop and coordinate departmental communication pieces for both internal and external stakeholders
• Prepare, coordinate, and verify data and reports for the LTSS department
• Assure that outbound and inbound data are QA’d and prepared for submission promptly
• Maintain and present key metrics to departmental leadership routinely as directed
• Directly oversee the transitional services function within the department
• As needed in new business situations, assume the role of phasing in the State’s Home and community-based Service system, roles, and responsibilities

Qualifications

• Bachelor’s Degree required.
• 3 to 5 years of experience with HCBS Waivers, Habilitation, Institutional Services, and Health Homes.
• 3 to 5 years of Leadership and Management experience required.

Skills & Abilities

• Knowledgeable in preparing educational materials, presentations, and overall adult learning methodologies.
• Knowledgeable in basic data analytics related to aggregating, distinguishing, and displaying data for reporting purposes.

Benefits

• Flexible work solutions including remote options, hybrid work schedules
• Competitive pay
• Paid time off including holidays and volunteer events
• Health insurance coverage for you and your dependents on Day 1
• 401(k)
• Tuition reimbursement and more