[Hiring] Manager, Credentialing & Medical Staff Services @Prenuvo

Role Description

We are looking for a Manager, Credentialing & Medical Staff Services to build and lead a centralized function spanning multi-state credentialing and licensure, clinician onboarding, compliance, FPPE/OPPE administration, and related medical staff services. This visible, high-impact role combines hands-on operational ownership with function building.

• Stabilize critical workflows, modernize systems, and shape the service model and team needed to support more than 200 healthcare professionals as Prenuvo Medical Group grows.
• This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future).

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

Qualifications

• Five or more years of progressively responsible experience in healthcare professional credentialing, multi-state licensure, medical staff services, or medical group operations.
• Direct experience with primary source verification, license renewals, compliance monitoring, audit-ready recordkeeping, and healthcare professional onboarding.
• Demonstrated success building or improving credentialing systems, workflows, operational reporting, and source-of-truth records.
• Experience operating in a complex, multi-state healthcare environment.
• Ability to establish deadlines, influence healthcare professionals and cross-functional leaders, and escalate risks constructively.
• Strong project management, analytical, communication, and operational problem-solving skills.
• Ability to move between detailed workflow execution and higher-level program design.
• Experience administering FPPE, OPPE, or comparable medical staff professional-practice evaluation processes, including tracking, documentation, reporting, and escalation.

Requirements

• Own end-to-end primary source verification, credentialing, re-credentialing, initial licensure, and license renewals for in-scope physicians, nurse practitioners, registered nurses, MRI technologists, and other licensed healthcare professionals across required states.
• Partner with Legal and Clinical Leadership to define and maintain role- and state-specific licensure requirements.
• Maintain an accurate, authoritative healthcare professional roster and credentialing record.
• Proactively manage renewals and conduct or coordinate monitoring of licensing-board status, sanctions, exclusions, and other adverse-status changes.
• Establish advance deadlines, controls, and escalation pathways that prevent avoidable lapses and maintain audit readiness.
• Coordinate required training, attestations, certifications, continuing medical education requirements, background checks, fingerprinting, and other applicable compliance requirements.
• Support internal and external audits and ensure required records remain accurate, complete, and accessible.
• Administer FPPE and OPPE workflows by maintaining clinician-specific review schedules.
• Lead the operational onboarding and offboarding lifecycle for healthcare professionals.
• Coordinate credentialing, licensing, required documentation, system access, training, and other readiness dependencies.
• Establish onboarding checklists and service levels, remove bottlenecks, and escalate incomplete requirements.
• Establish and maintain an authoritative source of truth for credentialing, healthcare professional readiness, and FPPE/OPPE status.
• Define data ownership, reconciliation processes, quality controls, reporting standards, and accountability across systems.
• Design standardized and trackable workflows using credentialing platforms and internal systems.
• Use company-approved automation and AI tools to reduce manual work, improve visibility, and increase operational reliability.
• Measure cycle time, backlog, accuracy, readiness, service performance, and other key operating metrics.
• Identify recurring failure points and implement scalable solutions.
• Serve as the centralized operational point of contact for defined clinician administrative needs.
• Own and continuously improve healthcare professional reimbursement workflows.
• Resolve practice-related administrative issues in partnership with Clinical Leadership, Human Resources, Finance, Legal, Compliance, and Information Technology.
• Standardize, automate, delegate, or enable self-service for recurring requests.
• Partner closely with senior clinical and operational leaders to establish priorities, accountability, and operating standards.
• Set submission deadlines and service-level expectations for healthcare professionals and cross-functional partners.
• Proactively escalate at-risk licenses, incomplete applications, and unresolved organizational dependencies.
• Support expansion into new states and markets by ensuring healthcare professionals are operationally ready to practice.
• Help define the future staffing model, technology roadmap, vendor strategy, and organizational structure for credentialing and medical staff operations.
• Manage assigned staff, contractors, and vendors by establishing clear roles, priorities, service levels, workload allocation, and performance expectations.

Benefits

• An avenue to make a positive impact on people's lives and their health.
• Prenuvo provides free, whole-body scans to each team member.
• Growth opportunities are at the heart of our people journey.
• Our team gets together each week to connect, share, and socialize.
• We have a flexible vacation policy and encourage you to use it.
• Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs.
• 401(k) retirement savings plan to eligible employees.
• Comprehensive benefits package including health, dental, vision, and Mental Health coverage.
• The base salary for this role ranges from $110,000 to $125,000 USD, depending upon experience and geographic location.