[Hiring] Manager, Clinical Adoption Ambulatory @Lifepoint Health

Role Description

The Manager, Clinical Adoption Ambulatory provides guidance and oversight for the Clinical Adoption Analyst, managing enterprise initiatives related to provider support, training, workflows, EMR optimization, and team development.

How you’ll contribute:

• Collaborate and work with the Medical Group Services teams and practice leaders to coordinate training issues and risks associated with projects using standard tools and processes.
• Serve as a team lead on large implementations and monitor and resolve all athena clinical or related issues.
• Demonstrate proficiency with Lifepoint supported applications and develop a strong understanding of current clinical and business processes, practices, and workflows to effectively train users.
• Participate in training and work with SuperUsers and the respective systems vendors.
• Conduct regular day-to-day communication, software review, and exhibit understanding of the systems’ functionality and operational capabilities.
• Provide go-live support for providers and clinical staff during go-live and provide ongoing end-user and new employee training.
• Collaborate with clinical business partners to define role-based workflows within clinical applications.
• Provide on-site support during high peak times for initiatives, go-lives, optimizations, and for new functionality.
• Participate in change management regarding fixes and enhancements, to assist SuperUsers in adopting new functionality and workflows and participate in coordination and communication of system updates and changes.
• Conduct specialized training such as new employee orientation, mock-up, etc., as required or assigned by management.

Qualifications

• High school diploma required.
• 5 years of clinical management experience supporting provider support, training, workflows, EMR optimization experience.

Requirements

• Manage the work of others, including planning, assigning, scheduling, and reviewing work to ensure quality standards.
• Responsible for hiring, terminating, training and developing, reviewing performance, and administering corrective actions for staff.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.