[Hiring] LVN Remote Clinical Support @UnitedHealth Group

Role Description

The LVN, Remote Clinical Support provides telephone-based non-symptomatic support and care coordination for patients, focusing on needs such as:

• Referrals
• Medication refills
• Test results
• General clinic inquiries

This position schedules and adjusts appointments, processes patient requests, and accurately routes messages and tasks within the EMR to the appropriate providers and care teams. The nurse collaborates with providers, clinic leadership, and on-site staff to support:

• Efficient clinic operations
• Timely follow-up
• Service excellence

This role requires adherence to HIPAA and organizational policies while consistently demonstrating professionalism, reliability, and a patient-centered approach in a remote work environment.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

• Graduate from an approved vocational nursing program
• Texas LVN license
• 3+ years in direct patient care or 1+ years of KSC experience
• Knowledge of compliance regulations and nursing standards
• Basic PC skills including Windows Operating System
• Good communication and customer service skills; professional conduct

Requirements

• 5+ years of experience in direct patient care (preferred)

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)
• Hourly pay range: $20.38 to $36.44 per hour based on full-time employment