[Hiring] Lead Director, Population Health-Corporate @CVS Health

Role Description

Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes.

As a Lead Director, Pop Health - Specialty Care, you will play a critical role in supporting our Oak Street Health patients, providers and business by leading programs targeted at improving the Specialty care experience for patients and care teams and reducing specialty-care-related medical costs. The Lead Director will lead a team accountable for achieving specific objectives and key results, and will report directly to the VP, Specialty Care.

The ideal candidate will have strong written and verbal communication skills, be extremely detail-oriented, comfortable taking ownership & following up, be self-directed, and enjoy working with a team in a fast-paced environment, while bringing their experience and innovative ideas.

Core Responsibilities:

• Drive strategic problem solving, opportunity analyses & new idea generation for initiatives within the Specialty Care team at Oak Street, with emphasis on the Preferred Specialist Network and Referrals Management.
• Manage a team working towards clear objectives and key results, including but not limited to optimizing utilization of Preferred Networks and developing a best-in-class Provider Demographic Dataset.
• Own end-to-end strategic initiatives within the Specialty Care umbrella, from idea generation to Product building to field implementation, with support from said team members.
• Drive cross-functional stakeholder engagement across various teams at Oak Street Health (Product, Engineering, Epic, Field Leadership, Population Health Medical Directors) and CVS Health (Provider Data Management team, MinuteClinic leadership) to deliver on key results and realize synergies for the Enterprise.
• Build deep relationships and advocacy for Preferred Networks Programming with Oak Street Health field leadership (business & clinical) through education, road-shows, clinic visits, and other creative approaches.
• Partner with Epic product owners on development, design, functionality, and reporting needs as it relates to Specialty Care.
• Manage and own 3+ Vendor Partnership relationships in the Provider Data Management and Care Navigation spaces; continuously assess market landscape to ensure optimal Vendor Partners for Oak Street and CVS Health.
• Illicit feedback / input on Specialty Care initiatives from various field cohorts; partner with above stakeholders to iterate on workflows accordingly.
• Establish communication cadence/content for regional leaders regarding awareness of, and engagement with, Specialty Care initiatives and establishing a shared commitment to performance.
• Other duties as assigned.

Qualifications

• Track record of effectively solving difficult problems.
• Orientation toward analytical problem solving.
• Practical, results-oriented mindset with unimpeachable integrity, accountability, and coachability.
• Ability to manage multiple priorities effectively while maintaining a positive attitude.
• 5-7 years' experience at a health care consulting firm or similar analytical environment.
• Strong MS Excel and PowerPoint skills.
• AI and technological fluency demonstrated by incorporation in day-to-day work.
• Bachelor's degree.
• US work authorization.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources, based on eligibility.

Pay Range

The typical pay range for this role is: $100,000.00 - $231,540.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Company Description

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities and focused on the quality of care over volume of services. We’re an organization on the move! With over 230 locations and a focus on impact, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.