[Hiring] Lead Clinical Trial Liaison @ICON plc

Role Description

ICON is seeking a Lead, Clinical Trial Liaison (Lead CTL) to provide scientific and operational support to investigator sites while leading and developing Clinical Trial Liaison teams. This role combines hands-on study support with people leadership, helping teams deliver high-quality clinical trials and effective site engagement.

You will serve as the CTL team lead on studies employing multiple CTLs, ensure consistent and high-quality support to investigators and site staff, and coach CTL colleagues to strengthen capability, performance and career development.

What you will be doing:

• Lead CTL activities on studies employing multiple CTLs, coordinating workstreams and supporting delivery to expected quality and timelines.
• Manage, mentor, train and coach CTL team members and other colleagues, supporting continued career development within the division and ICON.
• Build a strong understanding of the scientific basis of assigned clinical trials and communicate complex scientific, protocol and study information clearly to project teams, investigators and site staff.
• Create educational materials that effectively communicate the science behind the clinical trial and support consistent site understanding.
• Build trusted relationships with investigators and site personnel to facilitate effective study conduct and site engagement.
• Identify scientific and operational barriers affecting recruitment, retention and data quality, and work with study teams to address them.
• Identify effective pre-screening strategies for each trial and recommend practical improvements based on site feedback and patient pathways.
• Provide detailed, timely reports of interactions with investigators and site staff, including relevant insights for project teams.
• Contribute to tools, materials and strategies that support site engagement and performance.
• Participate in business development activities and represent the CTL function as assigned.

Qualifications

• Doctoral-degree level qualification such as a PhD, MD or PharmD in a relevant scientific, medical, pharmacy or healthcare discipline.
• Substantial experience in clinical research, medical affairs or field-based roles involving direct interaction with investigators and clinical trial sites.
• Strong understanding of clinical trial design, Good Clinical Practice (GCP) and site operations.
• Ability to interpret complex medical and scientific information and explain protocol concepts clearly to different audiences.
• Proven relationship-building skills and credibility with clinicians, investigators and site teams.
• Demonstrated leadership and people-management capability, including experience coaching, mentoring and developing others.
• Excellent communication, presentation, influencing and problem-solving skills.
• Ability to manage competing priorities and work effectively in a matrixed, global environment.

Benefits

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways
• Benefits may vary depending on role and location.