Role Description
Sentara Health Plans is hiring an Integrated Nurse Case Manager/Registered Nurse/RN for Chronic/Complex Condition in Hampton, Newport News, Yorktown, Williamsburg, VA, and the surrounding areas!
This is a full-time, work-from-home position that requires travel to conduct face-to-face home visits (target of at least 12 monthly) for chronic/complex condition members (asthma, diabetes, heart failure, cancer, heart disease, COPD).
Status: Full-time, permanent position (40 hours)
Standard working hours: 8am to 5pm EST, M-F
Location: Applicants must reside in Hampton, Newport News, Yorktown, Williamsburg, VA, and the surrounding areas!
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Responsible for case management services within the scope of licensure; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum.
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Performs telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical and behavioral health, social services and long-term services.
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Identifies members for high-risk complications and coordinates care in conjunction with the member and health care team.
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Manages chronic illnesses, co-morbidities, and/or disabilities ensuring cost effective and efficient utilization of health benefits; conducts gap in care management for quality programs.
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Assists with the implementation of member care plans by facilitating authorizations/referrals within benefits structure or extra-contractual arrangements, as permissible.
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Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on care management treatment plans.
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Presents cases at case conferences for multidisciplinary focus. Ensures compliance with regulatory, accrediting and company policies and procedures.
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May assist in problem solving with provider, claims or service issues.
Target Member Population Includes:
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High Emergency Room (ER) utilizers
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Recent hospital discharges
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Members diagnosed with chronic/complex conditions (Asthma, diabetes, heart failure, cancer, heart disease, COPD)
Qualifications
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Associate or Bachelors Degree in Nursing - REQUIRED
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Registered Nurse (RN) License (Compact or Virginia) - REQUIRED
Requirements
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3 years experience in Nursing - REQUIRED
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Case Management experience - highly preferred
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Managed Care or Health Plan experience - preferred
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Experience working with chronic/complex condition members (Asthma, diabetes, heart failure, cancer, heart disease, COPD) - preferred
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Experience in home health experience, inpatient case management, hospice, transition of care, and discharge planning - preferred
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Strong knowledge of physical, psychological, socio-cultural, and cognitive patient needs.
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Excellent communication skills, both oral and written, as well as strong problem-solving and analytical skills.
Benefits
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Medical, Dental, Vision plans
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Adoption, Fertility and Surrogacy Reimbursement up to $10,000
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Paid Time Off and Sick Leave
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Paid Parental & Family Caregiver Leave
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Emergency Backup Care
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Long-Term, Short-Term Disability, and Critical Illness plans
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Life Insurance
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401k/403B with Employer Match
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Tuition Assistance β $5,250/year and discounted educational opportunities through Guild Education
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Student Debt Pay Down β $10,000
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Reimbursement for certifications and free access to complete CEUs and professional development
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Pet Insurance
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Legal Resources Plan
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Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.