[Hiring] Intake Coordinator @Pennant Group

Role Description

Do you have a passion for health care and a passion for life? If so, join the team that is committed to providing excellence in nursing and life-changing care! Horizon Home Health & Hospice West is looking for an Intake Coordinator in the Caldwell, Idaho area who is compassionate, has strong clinical skills, and enjoys being a part of an amazing team.

The Intake Coordinator I communicates and coordinates with patients, families, and physician offices. Responsibilities include:

• Processing referrals and coordinating patient care.
• Assisting to ensure smooth clinical operations.
• Maintaining strong community relationships.
• Helping ensure adherence to regulations, policies, and procedures.

Responsibilities

• Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to support field staff, patients, families, and referral sources.
• Build and maintain strong relationships with referral sources and other community contacts.
• Assist field staff with information, scheduling, and workflow.
• Responsible for Homecare Homebase workflow appropriate to the Intake and PCC roles.
• Work with the office team to provide other types of office support as needs dictate.

Qualifications

• At least 5 years experience in Home Health and/or Hospice.
• Strong written and oral communication skills in person and over the phone.
• Excellent customer service skills.
• Strong team skills.
• Organized.
• Flexible—responds well to changing priorities and conditions.

Company Description

Horizon Home Health and Hospice is one of Idaho's oldest and largest Home Health agencies. We have been in business for over 20 years and currently have 8 branches from Fruitland to Pocatello. We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values:

• Celebrate
• Accountability
• Passion for Learning
• Love one another
• Intelligent Risk Taking
• Customer Second
• Ownership

Horizon is Idaho’s Employer of Choice and we want you to join us as we provide life-changing service to all those we touch.